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GENERAL SUMMARY:

As a key member of the Digital Enablement Hub, Henry Ford Health’s enterprise AI & Automation Center of Excellence, The AI & Automation Solution Architect is responsible for responsible for designing, implementing, and optimizing advanced AI solutions across business domains such as Access and Revenue Cycle, ERP (HR, Finance, Supply Chain), and clinical operations.

This role drives the adoption of AI, machine learning (ML), and automation technologies to deliver transformative business outcomes. The Architect collaborates with cross-functional teams to identify high-impact use cases, develop scalable architectures, and ensure successful deployment and ongoing enhancement of solutions. Reporting to the Automation Program Manager or Director, the Architect champions best practices in governance, model lifecycle management, and ethical AI deployment, in alignment with enterprise standards.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Collaborate with business and IT stakeholders to identify, prioritize, and validate automation use cases through process mapping, data analysis, and ROI modeling.

+ Develop and design automation solutions and architectures that meet business requirements. Create detailed architectural documents and diagrams to communicate design decisions.

+ Lead the design and implementation of AI/ML models for automation, predictive analytics, natural language processing, and intelligent decision support.

+ Ensure robust model governance, including versioning, performance monitoring, bias detection, and compliance with regulatory and ethical standards.

+ Oversee development teams in building, testing, and deploying RPA solutions using platforms such as Microsoft Power Platform, and UI Path.

+ Work with stakeholders to integrate solutions with existing enterprise systems via APIs and secure data exchange, enabling seamless workflows and actionable insights.

+ Develop and implement testing strategies to ensure the robustness and reliability of automation solutions. Monitor and troubleshoot automations solutions, making necessary adjustments to optimize performance.

+ Serve as a subject matter expert, providing technical guidance and consulting services to internal IT and operational teams.

EDUCATION/EXPERIENCE REQUIRED:

+ Bachelor’s Degree required in Computer Science, Data Science, Information Technology, Engineering, or a related field. Master’s Degree preferred.

+ Minimum of Five (5) years of experience required in designing and implementing AI/ML and/or automation solutions. Eight (8) years preferred.

+ Experience in Healthcare, Revenue Cycle or ERP domains preferred.

+ Proven experience with AI/ML platforms (Azure ML, TensorFlow, PyTorch), automation tools (UI Path, Power Platform), and cloud services.

+ Strong proficiency in programming languages such as Python, C#, or Java, with experience in API development and integration.

+ Strong understanding of software development life cycle (SDLC) and agile methodologies, and MLOps practices.

+ Proficiency with Microsoft Word, Excel and PowerPoint, and data visualization tools.

+ Ability and willingness to self-motivate, self-manage and maintain flexibility in an ever-changing environment.

CERTIFICATIONS/LICENSURES REQUIRED:

+ Relevant certifications in AI/ML (e.g., Microsoft Certified: Azure AI Engineer Associate), RPA, or cloud platforms are highly desirable.

Additional Information

+ Organization: Corporate Services

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.