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Description

The Food Safety Manager - Regulatory on the Upstream Food Safety Controls Team is responsible for ensuring all private brand products meet safety criteria and regulatory requirements. They work across PB teams (culinary, marketing, PMs, etc.) to ensure new product labels and labeling materials are approved prior to first production, and existing products maintain approval or are flagged for enforcement action.

Key job responsibilities

- Provide business enablement support and Food Safety/Regulatory subject matter expertise through claims, label, and marketing material reviews and approvals for new product development and change management with adherence to agreed-upon SLAs, tracking E2E progress through business tools (PLM, smartsheet, etc.)

- Provide clear, well-researched risk assessments, FS/Reg POVs, and recommendations for business proactively (high risk product categories, novel claims, new business models, etc.), and reactively (investigation support, discovered errors, etc.)

- Proactively identify existing process gaps; establish mechanisms where needed and provide inputs and support to close gaps to mitigate risk and increase efficiency

- Author/contribute to monthly and quarterly reporting, including accurate metrics/data tracking against targets, and program progress against goals

- Provide technical expertise and support for developing claim substantiation and risk assessment frameworks through deep understanding of regulations at a federal and state level, working with Legal to understand dynamic litigation landscape

- Provide coverage support as needed for team; share knowledge gained from investigations, process failures, conferences, etc.

- Communicate with cross-functional teams to ensure appropriate alignment, approval, and adoption of new processes and requirements

- Provide subject matter expertise to influence Product Control policy, standards, program and tech roadmap

- Author/update SOPs and training guides as needed

About the team

The North America Upstream Food Safety Controls team provides food safety and regulatory expertise to design, commercialize, and maintain Amazon branded food products including pet food and dietary supplements. Our programs identify and manage food safety and compliance risk end-to-end, from site selection to ASIN approval and post-sales monitoring. The team is comprised of sub-programs that cover product-level food safety and regulatory compliance, supplier-level food safety and compliance, and food contact packaging compliance. The team works closely with and supports incidents and escalations and process improvements and automation through operations excellence.

Basic Qualifications

- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

- 3+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience

- Bachelor's degree in Food Science or related field

- Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels

- Experience handling confidential information

- Experience interacting with local food safety regulators

- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization

- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)

- Bachelor’s Degree in Food Science, Nutrition, Operations, Microbiology, or related field

- 3+ years of experience in food manufacturing and/or corporate food industry

- Experience with regulatory requirements (FDA and USDA regulations, etc.), where to find them, and how to read/interpret (Preferred: knowledge and experience with pet food/supplements, dietary supplements, and baby/infant formula labeling regulations)

Preferred Qualifications

- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

- Professional auditing qualification, or similar risk or compliance credentials

- Experience with SQL and Excel

- Experience handling ambiguous or undefined challenges through strong problem solving abilities

- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment

- Experience managing projects and working independently

- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience handling confidential information and maintaining professionalism in dealing with senior executives

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Experience in writing and editing with a strong command of grammar, punctuation and style

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.