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Program Specialist II - Behavioral Health Workforce Development and Training

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Program Specialist II - Behavioral Health Workforce Development and Training

Salary

$31.05 - $34.51 Hourly

Location

Missoula, Montana

Job Type

Regular, Full-Time

Job Number

00637

Department

Police Department Civilian

Opening Date

01/14/2026

Closing Date

2/1/2026 11:59 PM Mountain

+ Description

+ Benefits

+ Questions

Overview

The City of Missoula is seeking a Program Specialist II – Behavioral Health Workforce Development and Training to help strengthen the community’s crisis response system through high-quality, evidence-based training and workforce development. This position plays a key role in implementing and sustaining the Crisis Intervention Team (CIT) program in alignment with the 10 Core Elements established by CIT International, supporting coordinated, effective responses to behavioral health crises.

The Program Specialist II provides instructional leadership and program coordination, serving as a trainer, curriculum developer, and subject matter expert while managing training logistics, evaluation, and partner engagement. Working closely with public safety, behavioral health, and community partners, this role blends training delivery, marketing and outreach, data-driven evaluation, and administrative oversight to ensure program quality, fidelity to best practices, and continuous improvement.

S creening of applications will begin on Monday, February 2, 2026 . It is in your best interest to apply before this date.

To Apply : All applicants must submit a City of Missoula application AND a Cover Letter explaining your interest in this position and detailing how your experience and education meet the qualifications.

Failure to attach the cover letter will result in your application being incomplete, and therefore, not reviewed by the hiring manager.

Resumes will not be reviewed. All details should be entered on the application.

** The wage range posted is the starting range for the Program Specialist II position and will increase each year for longevity and cost of living adjustments.

The full wage range: $31.05/hr - $36.58/hr

This position is grant-funded and subject to the availability of continued funding.

Essential Functions

+ Coordinate CIT training activities, including outreach, curriculum development, scheduling, enrollment, record keeping, invoices, reports, etc.

+ Serve as lead or co-instructor for program trainings, including mentoring and onboarding new instructors to build training capacity.

+ Manage and track Program Partner Participation Agreement database, including keeping a roster of current partners, contact info. etc.; utilize Adobe Sign for signatures.

+ Lead evaluation and reporting efforts for training activities to ensure fidelity to best practices and alignment with grant objectives; collect outcome data and utilize findings to enhance program quality and effectiveness.

+ Assist with budgeting and executing publicity and marketing strategies for program activities and events.

+ Ensure materials and publications are developed in accordance with City brand and style guidelines.

+ Provide support to program staff and volunteers by designing forms, program evaluations, surveys, etc., and capturing content (photo, video, etc.) for use in creating social media, website content, and other digital and print promotional/marketing materials.

+ Communicate key crisis system updates and training opportunities to community partners, stakeholders, and first responders.

+ Represent the program, as a subject matter expert, at conferences, public events, and interagency meetings.

+ Maintain, and prepare files, records, databases, policy manuals, correspondence, and other documents; format and distribute written materials, including memoranda, correspondence, brochures, etc.

+ Oversee the development and continuous improvement of program training curricula in alignment with evidenced-based models (CIT International MHFA, SAMHSA).

+ Perform general note taking at meetings, including data entry into the Homeless Management Information System and Excel; disseminate notes and meeting reminders to partners.

+ Provide guidance and support to part-time instructional staff, interns, and volunteers.

+ Perform other duties as assigned, based on training and qualifications.

Knowledge, Skills and Abilities

+ Knowledge of general communication and marketing principles and practices, including strategies and tools, professional website and social media etiquette, publication, website design, copy editing, budgeting, etc.

+ Knowledge of adult learning principles, instructional design, and training delivery in behavioral health and public safety settings.

+ Knowledge of business operations and project management principles and practices, including scheduling, creating tracking systems, progress reports, and other various documentation.

+ Knowledge of marketing and social media key performance indicators and metrics.

+ Knowledge of, and ability to promote, departmental safety considerations, City safety policies, OSHA standards and guidelines, and the Americans for Disabilities Act.

+ Skill in managing logistics for multiple projects with the ability to prioritize tasks with shifting demands.

+ Skill in using various computer software and databases, including Microsoft 365, social media, and various publishing/design programs, with the ability to learn job specific applications, equipment, website technology and other digital communication tools.

+ Skill with photography and videography.

+ Skill in professionally and sensitively serving distressed citizens.

+ Skill in facilitating training for diverse adult learners and in adapting content to specialized audiences (e.g. law enforcement, behavioral health, community responders, etc.)

+ Skill in communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with people of diverse identities, perspectives, and cultural backgrounds.

+ Ability to develop written and digital materials using professional writing and graphic design tools intended for a varied audience.

+ Ability to provoke engagement within less engaged and disengaged diverse constituent groups.

+ Ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.

+ Ability to evaluate training impact and incorporate continuous quality improvement practices.

+ Ability to learn departmental and City of Missoula practices and procedures, including communication standards.

Qualifications and Additional Application Materials

+ Any combination of education and experience equivalent to five (5) years’ of progressively responsible experience in behavioral health crisis response, training program coordination, delivering and developing training curricula for adult learners, or another relevant field

+ Must have a valid Montana driver’s license with a verified acceptable driving record, or the ability to obtain within 60 days of hire.

+ Must be able to pass a police background investigation.

+ LCSW or equivalent behavioral health license, preferred.

The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.

This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status.

The City of Missoula will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to:

+ Market-Competitive Salary

+ Work/life balance, including the possibility of flexible schedules and remote work opportunities

+ $0 premium for health and dental coverage for employees and affordable premiums for family coverage

+ $10,000 Employer-sponsored Accidental Death and Dismemberment Life Insurance Policy

+ Options for supplemental life, disability, critical illness, and accident

+ Constitutionally guaranteed retirement plan (http://mpera.mt.gov/) with the City contributing 8.77% of salary on your behalf and the ability to contribute to a supplemental deferred compensation program

+ Generous paid vacation, sick leave, and holidays

+ Pre-tax flexible spending accounts

+ The City of Missoula may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Look here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) to learn more and understand whether you may be eligible.

Additional benefits package information is available here (https://www.ci.missoula.mt.us/DocumentCenter/View/53956/Benefits-at-a-Glance?bidId=) .

01

Describe your experience developing or delivering training for adult learners. Include the topic or curriculum area, the audience(s) served, and how you evaluated the effectiveness of the training.

02

Have you attached your Cover Letter to complete your application?

+ Yes

+ No

Required Question

Employer

City of Missoula

Address

435 Ryman Street

Human Resources

Missoula, Montana, 59802

Phone

406-552-6130

Website

https://www.ci.missoula.mt.us/

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