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Job Title: Quality Manager

Job Description

As the Quality Assurance Manager at a world-leading manufacturer of equipment known for its innovation and commitment to quality, you will be responsible for all quality-related standard operating procedures, as well as internal and external audits, in adherence to internal and regulatory standards. The primary function of the Quality Assurance Manager is to promote quality achievement and performance improvement throughout the organization.

Responsibilities

+ Manage the quality assurance department, directing the work of quality technicians and other personnel to satisfy current quality requirements and future improvements.

+ Develop and execute annual quality goals and objectives that align with overall company goals and long-term strategic concerns.

+ Set up and maintain ISO 9001 certification and adherence to the quality system.

+ Educate and train employees on their impact on the quality management system, including quality matters, protocols, and procedures.

+ Actively direct the corrective actions system for customer complaints, warranties, returns, and internal processes.

+ Collaborate with all departments to develop documentation of processes and procedures.

+ Lead the development of quality and improvement plans to impact the overall cost of products.

+ Conduct audits, including closing out audit findings, creating audit reports, and determining corrective and preventive actions.

+ Prepare the organization for audits and certifications.

+ Assist the management team and provide support as necessary.

+ Nurture a philosophy of a quality culture.

+ Follow and comply with all environmental, safety, and work rules and regulations.

+ Evaluate, redesign as needed, and implement organizational systems.

+ Provide quality-based direction to production staff to ensure quality and safe, efficient, and effective operations of the facility.

+ Develop positive relationships and effective communication with suppliers.

+ Manage Supplier Quality metrics such as Non-Conformance Tracking, Supplier Corrective Action Requests, and Cost of Poor Quality.

+ Participate in new product introduction or product change projects to ensure all quality characteristics and requirements are met.

Essential Skills

+ At least 7-10 years of relevant experience in a manufacturing-based business.

+ Specific experience and training in quality assurance and control shop inspection practices.

+ Demonstrated experience working with contract manufacturers, suppliers, or distributors.

+ Background in ISO 9001 Quality systems, including systems auditing.

+ Intermediate skills in Microsoft Office Word, Excel, and PowerPoint.

+ Knowledge of quality methods, tools, and instruments such as 5 Why analysis and Ishikawa Diagram.

+ Demonstrated leadership skills and communication skills with all levels of employees.

+ Extensive knowledge of Quality Management systems and planning techniques.

+ Experience in developing and implementing training for inspection, quality system, and Total Quality Management methods.

+ Functional knowledge of statistical concepts as applied to Quality Control.

Additional Skills & Qualifications

+ Bachelor's degree in Quality or an Engineering Discipline; Master's preferred.

+ Quality experience at a foodservice equipment manufacturing company is strongly preferred.

+ Strong Background with quality systems is preferred.

+ Experience in CNC manufacturing operations.

+ Implementation of Six Sigma methodology and LEAN manufacturing principles in Quality.

+ Collaboration across multiple teams, including Quality Engineering and equipment manufacturing.

Work Environment

This is an onsite, office-based position requiring meetings and collaboration on the factory floor. The role involves managing quality assurance processes in a manufacturing setting, ensuring adherence to quality standards, and fostering a culture of quality throughout the organization.

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $90000.00 - $120000.00/yr.

Benefit programs including: medical dental vision life insurance disability coverage 401K PTO 10 paid holidays

Workplace Type

This is a fully onsite position in Dallas,TX.

Application Deadline

This position is anticipated to close on Jan 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.