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The Massachusetts Department of Mental Health (DMH) is seeking a Property Operations and Project Coordinator. This role serves as an essential leader in ensuring the seamless operation, safety, and functionality of the WRCH campus. The Property Operations and Project Coordinator provides strategic oversight of property operations, commodities budgeting, procurement, warehouse management, space planning, and multi-department initiatives that directly support clinical and administrative services. The position plays a key role in shaping how space, resources, and infrastructure are leveraged across the organization, balancing operational efficiency, fiscal stewardship, and compliance within a dynamic healthcare environment. In addition to managing complex projects that span departments and external partners, this role acts as a central connector for communication, planning, and execution of facility-related initiatives, including contracts, renovations, relocations, and safety or access needs. The position works closely with hospital leadership and regulatory partners to support accreditation, continuous quality improvement, and long-term facility goals. Candidates should expect a highly collaborative role with meaningful impact, broad visibility across the organization, and the opportunity to influence how a large, mission-driven healthcare facility operates and evolves. *Please note:*The schedule will be 40 hours per week, Monday - Friday, 8:00 AM - 4:30 PM. /*_Duties and Responsibilities (these duties are a general summary and not all inclusive):_*/ · Oversees and coordinates complex, cross-department property and facilities projects, including procurements, contracts, physical plant modifications, space closures, and safety or security-related initiatives, ensuring effective resource planning and clear, organization-wide communication. · Develops, negotiates, and manages contracts and vendor agreements, including solicitation and evaluation of bids, proposal development and review, contract documentation, and ongoing project oversight. · Manages all aspects of property operations, including commodities and operational budgeting, procurement, inventory control, and stock and supply management. · Oversees warehouse operations, physical plant space assignments, and relocations or redesignations of office and operational space supporting approximately 1,200 staff. · Leads space planning and utilization efforts by assessing program and staffing needs, designing and drafting floor plans and layouts, and ensuring adequate, compliant, and functional work environments. · Inspects office and operational areas to determine suitability for occupancy and compliance with agency standards, safety requirements, and regulatory guidelines. · Develops, maintains, and analyzes reports, spreadsheets, and databases to track project budgets, expenditures, operational performance, and continuous quality improvement (CQI) goals. · Collaborates with internal departments and external partners to support Joint Commission accreditation, compliance activities, and survey readiness. · Conducts rental surveys, cost estimates, contractor performance evaluations, and makes recommendations regarding equipment purchases and maintenance services. · Supervises property operations staff by assigning work, monitoring performance, approving requisitions for supplies and repairs, and ensuring the secure handling and storage of confidential and high-security items. /*_Required Qualifications:_*/ · Demonstrated ability to collect, evaluate, and analyze data from records, documents, and stakeholder input to draw sound conclusions and develop actionable recommendations. · Proficiency in preparing clear, concise, and well-organized written materials, including general reports, summaries, and supporting documentation. · Experience creating and using charts, graphs, tables, and other visual tools to present information effectively and support decision-making. · Strong written communication skills, with the ability to express complex ideas logically and succinctly. · Effective oral communication skills, including the ability to provide clear instructions, present information, and engage diverse audiences. · Proven supervisory capability, including planning and assigning work, conducting performance reviews, identifying training needs, and supporting staff development and accountability. · Ability to follow and provide written and verbal instructions accurately and consistently. · Strong interpersonal skills, with the ability to establish and maintain productive, professional working relationships and interact tactfully with others. · Demonstrated adaptability and flexibility in responding to changing priorities, emergency situations, and evolving program requirements. · Sound judgment and discretion, particularly in the handling of confidential and sensitive information. /*_Preferred Qualifications:_*/ · *Demonstrated familiarity*with the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit operations. · *Strong understanding*of the organizational structure, roles, and functions of the assigned agency. · *Proficient knowledge base*of state procedures related to the purchasing and requisitioning of supplies and equipment. · *Working expertise*in state accounting and budgetary procedures, including applicable terminology and reporting practices. *_About Worcester Recovery Center and Hospital (WRCH):_* Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients. *Learn more about WRCH:* Worcester Recovery Center and Hospital (WRCH) | Mass.gov *_DMH Mission Statement:_* The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. *_Pre-Offer Process:_* A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. *For questions, please contact Employment & Staffing at 1 (800) 510-4122, Option 4.* *First consideration will be given to those applicants that apply within the first 14 days.* MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: No substitutions will be permitted for the required (B) experience. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. *_Comprehensive Benefits_* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? _Explore our Employee Benefits and Rewards!_ Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.* The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. **Job:** **Administrative Services* **Organization:** **Department of Mental Health* **Title:** *Property Operations and Project Coordinator* **Location:** *Massachusetts-Worcester - 309 Belmont Street* **Requisition ID:** *2600002X*