"Alerted.org

Business Commercial Operations

Location:

Brentwood, TN, US, 37027

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK? WHAT DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics.

+ Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day

+ Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

DELEK BENEFITS:

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day onewith a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

JOB SUMMARY

Supports internal and external operations by managing systems and providing operational support to the commercial team. This role ensures accurate data, timely reporting, and smooth day-to-day execution of processes including customer inquiries, billing reconciliation, and terminal setup/management. The position partners closely with cross-functional teams to drive operational efficiency and continuous improvement.

EDUCATION AND EXPERIENCE

+ 4 year / Bachelor's Degree (Required)

+ In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

+ Two (2) or more years Experience in a related field (Required)

+ No Licensure or Certification Required.

JOB REQUIREMENTS

+ Supports internal and external sales teams to ensure smooth execution of processes.

+ Maintains operational systems, including CRM, customer portals (e.g., DASH), and terminal systems (e.g., TABS/G3).

+ Manages master data to ensure accuracy across systems.

+ Fields and executes customer inquiries, allocation management, and billing discrepancy resolution.

+ Manages and communicates operational KPIs.

+ Prepares and delivers daily, weekly, and monthly operational performance reports.

+ Analyzes data and provides actionable recommendations to commercial team members.

+ Collaborates with cross-functional partners on projects, process improvements, and ad hoc requests.

+ Supports operational planning, resource optimization, and continuous improvement initiatives.

+ Communicates effectively with internal and external stakeholders.

+ Adapts to changing priorities and business needs.

+ Supports product scheduling and logistics activities as needed.

+ While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

CORE COMPETENCIES

CHANGE AGILITY (LEVEL 2 SUPPORTING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 2 SUPPORTING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 2 SUPPORTING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):

Drives to achieve challenging performance objectives.

TEAM BUILDING (LEVEL 2 SUPPORTING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

\#LI-MG1

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

Equal Employment Opportunity

It is the policy of Delek to provide equal employment opportunity to all individuals, employees and qualified applicants for employment consistent with employment requirements and qualifications. Delek is an equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizen status or any other legally protected status or because they have discussed, disclosed or inquired about compensation.