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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Shuttle Driver / Bellperson for the Hyatt Regency at Villa Christina, Atlanta GA.

Job Purpose:

The Shuttle Driver / Bell Person provides exceptional guest service by safely transporting guests, assisting with luggage, and offering porter services throughout the hotel. This role is critical to creating a positive first and last impression by delivering warm, professional, and efficient service while ensuring guest comfort, safety, and satisfaction.

This position combines transportation services with bell/porter duties and supports overall hotel operations.

+ Pay Rate: $16.00 - $17.00

+ Safely transport guests to and from the airport and other designated locations.

+ Follow all traffic laws and company safety procedures.

+ Remain calm and professional in high-traffic or emergency situations.

+ Assistguests with luggage during shuttle service.

+ Clearly communicate hotel services and amenities during transport.

+ Use a handheld device if requiredfor scheduling or logging trips.

+ Maintain cleanliness of the shuttle vehicle (inside and outside).

+ Ensure vehicle is fueled and taken for routine service as needed.

+ Clean andmaintainlobby, entrances, and courtyard areas.

+ Assistvaletand other departments when needed.

+ Support hotel operations during busy periods.

+ Follow hotel conduct, grooming, and uniform standards at all times.

+ Maintain professional appearance with uniform and name tag.

+ Perform otherduties asassigned by management.

+ Greet guests warmly upon arrival and departure.

+ Assistguests with unloading and loading luggage to and from vehicles.

+ Transport guest luggage to and from rooms using carts or by hand.

+ Deliver guest items promptly (laundry, newspapers, irons, extra linens, etc.) andmaintaina written log of deliveries.

+ Explain hotel features, amenities, fire exits, TV, A/C, ice locations, and services.

+ Provide directions and recommendations for local attractions and establishments.

+ Deliver newspapers to occupied rooms nightly.

+ Maintain a friendly, professional, and service-oriented demeanor at all times.

+ Respond promptly to guest inquiries in person and by phone.

Qualifications and Requirements:

+ High School Diploma or equivalent preferred.

+ Valid driver’s licenserequired(per state and company requirements).

+ Must meet company insurance and driving eligibility requirements.

+ Prior experience in hospitality, shuttle driving, bell service, or valet is preferred.

This job requires the ability to perform the following:

+ Strong customer service and communication skills.

+ Ability to handle guests with patience, tact, and professionalism.

+ Ability to lift, carry, push, and pull luggage up to 50 lbs.

+ Ability to communicate effectively in English (verbal and written).

+ Ability to remain calm under pressure and in busy environments.

+ Basic comfort using handheld devices.

Physical Requirements

+ The employee must be able to perform the following with or without reasonable accommodation:

+ Sitting: Frequent

+ Walking: Occasional

+ Climbing Stairs: Occasional

+ Bending/Stooping: Frequent

+ Grasping: Constant

+ Pushing/Pulling: Frequent

+ Lifting/Carrying: Frequent (up to 50lbs)

+ Talking, Hearing, Seeing: Constant

Equipment Used

+ Shuttle van and other hotel vehicles

+ Luggage carts

+ Handheld devices

Amazing Benefits At A Glance:

+ Pay Rate: $16 - $17

+ Team Driven and Values Based Culture

+ Medical/Dental/Vision

+ Vacation & Holiday Pay

+ Employee Assistance Program

+ Career Growth Opportunities/ Manager Training Program

+ Reduced Room Rates throughout the portfolio

+ 401(k) with company match

+ Employee discount

+ Flexible schedule

+ Referral program