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Job Description

The Salesforce Senior Architect serves as a strategic solution leader responsible for defining and driving enterprise Salesforce architectures across Health Cloud, Service Cloud, Experience Cloud, and related platforms. This role leads the design of scalable, secure, and innovative Salesforce solutions that integrate seamlessly with AWS services, EHR systems, and enterprise data ecosystems.

Partnering with executive stakeholders, business leaders, developers, and solution teams, the Senior Architect translates complex business objectives into a cohesive Salesforce platform strategy. This position can support telework up to 90% with 10% travel as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

8+ years in Salesforce solution architecture and delivery

Expertise implementing Salesforce Health Cloud, Experience Cloud, and Service Cloud

Hands-on Salesforce development and configuration experience, including Apex, Lightning Components, Flows, and Data Cloud integrations

Familiarity with implementing generative and agentic AI solutions within Salesforce and AWS-integrated environments

Bachelor’s degree in Computer Science, Engineering, or related field (additional work experience will be considered in lieu of degree) Experience designing contact center solutions, including AWS Connect, Service Cloud Voice, and omni-channel routing

Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange

Salesforce certifications preferred (e.g., Application Architect, Developer 1 & 2, System Architect, Health Cloud Credential)