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GENERAL SUMMARY:

Under the direction of the Vice President of Transformation for the Care Delivery System, the Director of Transformation for the Clinical Care Services is responsible for leading and implementing strategic initiatives aimed at enhancing the quality, efficiency, and effectiveness of clinical care delivery within the organization. Ideal candidates for this role will be individuals with direct clinical care experience who can bridge the gap between frontline providers, clinical staff and leadership, driving innovation and sustainable change across clinical operations.

This position is integral to collaborating with leadership to holistically redesign care delivery models, enhancing patient flow, patient outcomes, provider satisfaction, staff engagement, quality of care, and employee safety. The Director will have an interest and experience working on initiatives focused on business growth, physician alignment and engagement, health plan and delivery system alignment, and new business ventures. This role requires a flexible, enthusiastic, experienced leader who also enjoys rolling up their sleeves.

Key responsibilities include:

+ Overseeing daily activities of project management and performance improvement staff and activities in the areas of application support, analytics and reporting, process improvement and project management including ensuring alignment of all activities to System objectives and initiatives.

+ Supporting development of process and project acumen throughout the organization through the development and deployment of core curriculum and by ensuring that all staff coach others to spread their expertise.

+ Collaborating with the Vice President, Strategic Transformation, key leaders in Operations, Clinical, Business Development, Planning and Analytics, Innovation, Finance, and Quality.

+ Driving executive level strategic priorities and managing the work of the transformation consultants who are deployed across the enterprise to drive transformational change.

+ Staying apprised of new approaches, innovations, and integration opportunities serving as a teacher, coach, and doer.

+ Interacting with and leading teams in a highly matrixed environment with considerable engagement with leadership.

EDUCATION REQUIRED:

+ Bachelor’s Degree, required. Master's degree (M.A., M.S., M.B.A.) in Business, Engineering, Management, Healthcare Services Administration, Nursing, or another clinical field is preferred.

EXPERIENCE REQUIRED:

+ Minimum of five (5) years of experience in process engineer/improvement, planning, clinical quality/safety, operations, or management consulting experience, required.

+ Minimum of five (5) years of managing professionals, required.

+ An emphasis in healthcare in clinical settings is strongly preferred.

+ Previous experience in major project management and strategic planning and deployment is strongly preferred.

Additional Information

+ Organization: Corporate Services

+ Department: Transformation Consulting Admn

+ Henry Ford Health Location: Corporate Services

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.