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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a motivated and experienced State and Local Tax Senior Analyst who is interested in joining our world class Corporate Tax team. You will be responsible for providing state income tax provision, compliance, controversy, and planning support, but will also support the team on WW tax reporting and US federal compliance matters, as needed. You must have strong tax technical knowledge, excellent analytical skills, and the ability to operate independently in a fast-paced environment. This position will be based in our Santa Clara office and will report to the Senior Tax Manager.

Key Responsibilities

+ Prepare quarterly and annual state income tax provision workpapers, and supporting workpapers, including ASC 740 calculations and tax account roll-forward schedules.

+ Assist with the preparation of federal income provision workpapers and supporting workpapers, as needed.

+ Prepare quarterly federal and state income tax estimated tax payments calculations and facilitate payments.

+ Prepare income state income tax return workpapers and coordinate and review tax returns prepared by outside service providers

+ Support external and internal tax audits by gathering necessary documentation, preparing responses to tax authorities, and managing communication regarding discrepancies or notices.

+ Support state income tax planning initiatives by researching and analyzing complex tax issues and modeling potential tax implications.

+ Monitor and model potential tax implications of state income tax legislation, case law and rulemaking

+ Identify opportunities for process improvement and automation through use of tools such as Alteryx; drive efficiency and effectiveness both independently and through collaboration with other tax and technology specialists

+ Collaborate with cross-functional teams to ensure compliance and operational efficiency.

Qualifications

+ 6+ years of experience working on state income tax issues facing large multinational corporations, including public accounting, law firm, and/or industry experience

+ J.D. or Bachelor’s degree in Accounting or Finance. Master’s degree in Taxation or CPA a plus

+ Strong technical tax and ASC 740 knowledge with demonstrated experience in tax provision and compliance

+ Strong Excel skills and knowledge of tax software such as OneSource tax provision is preferred

+ Experienced in research, analysis and documentation of complex tax issues

+ Experienced in SAP, Blackline, Microsoft Power BI and Alteryx is a plus

+ Strong project management skills, demonstrated by consistently meeting deadlines and effectively managing relationships with internal and external stakeholders

+ Self-motivated and a problem-solver, with strong collaboration and communication skills and an interest in learning new skills and technology.

For positions in this location, we offer a base pay of $114,300 - $188,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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