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Garden State Pavilions Shopping Center, West Route 70, Cherry Hill, NJ, USA | Retail Management | Hourly | Negotiable | Full Time

| Medical, dental and vision insurance, HSA (with company contribution), 401K ( with company match), company paid life insurance policy, paid parental leave, PTO/paid holidays, employee discount

Family-owned FlynnO'Hara Uniforms is a Philadelphia-based supplier and retailer of premium school uniforms, gym wear, and medical apparel. Founded in 1972, we are proud to offer our team members competitive pay, flexible scheduling, and a welcoming, team-oriented work environment.

Our Chery Hill, NJ retail location is currently seeking a Retail Store Manager. In this role, you will oversee the daily operations of the store, lead the team, and ensure an exceptional customer experience while driving sales and profitability.

Duties & Responsibilities

The Store Manager is responsible for overseeing sales performance, store operations, asset protection, and human resources functions to deliver outstanding customer service and maximize profitability.

Key responsibilities include:

+ Directing and supervising associates in sales, inventory management, cash handling, and customer service

+ Creating weekly schedules to ensure adequate floor coverage within budget guidelines; reviewing and submitting timesheets and payroll documentation accurately

+ Promoting exceptional customer service by ensuring associates actively greet and assist customers and by addressing customer inquiries and concerns promptly and professionally

+ Monitoring inventory levels and sales trends to make timely replenishment requests and maximize fulfillment

+ Leveraging product knowledge to improve employee productivity, sales performance, and service levels

+ Maintaining a clean, organized, and visually appealing store; ensuring visual merchandising standards are consistently met and training associates accordingly

+ Ensuring compliance with all opening and closing procedures, cash register operations, bank deposits, and daily cash reconciliations

+ Proactively managing loss prevention efforts to safeguard cash, merchandise, and company property

+ Reducing employee turnover by hiring qualified candidates, onboarding effectively, setting clear expectations, and providing ongoing coaching and performance feedback

+ Building strong customer relationships by motivating and inspiring the team; consistently modeling key sales and service behaviors

+ Maximizing email capture opportunities to support customer communication initiatives

+ Traveling as needed to school events, company meetings, and off-site projects

+ Preparing for and overseeing physical inventories, receiving merchandise, and reporting discrepancies

+ Ensuring compliance with all company policies, procedures, and applicable laws

+ Performing other duties as assigned

Qualifications

+ College degree in business or a related field preferred

+ Minimum of 4 years of retail experience preferred

+ At least 2 years of management or supervisory experience

+ Bilingual (Spanish) preferred, but not required

+ Proficiency with Windows-based software, including Microsoft Outlook, Word, and Excel

+ Ability to analyze sales and inventory reports

+ Open availability to support business needs (no late nights or Sundays required)

+ Strong relationship-building skills with customers, peers, and leadership

+ Confidence in decision-making and conflict resolution within a team environment

+ Ability to remain calm and adaptable in a fast-paced retail setting

+ Strong delegation and prioritization skills

+ Proven leadership abilities with clear, effective written and verbal communication

+ Ability to stand and move throughout the sales floor and stockroom for most of the day

+ Physical capability to bend, kneel, lift up to 30 lbs., climb, carry, walk, and reach on a frequent basis