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People Operations Coordinator

About the Organization Greenlight Networks is an ultra-high speed, broadband service provider, offering residential and small business customers Internet speeds up to 8 Gigabits per second. Greenlight Networks was founded in 2011 and builds, owns, and operates a fiber-optic network that provides extremely high-speed internet connections. The company's high-speed internet network is currently available to more than 170,000+ homes in 27 municipalities in the Rochester, Buffalo, Binghamton, Albany, and Hudson Valley areas and rapidly expanding throughout the Northeast . Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!

Category Human Resources

Full-Time/Part-Time Full-Time

Location(s) Rochester, Binghamton, Binghamton, Buffalo, Buffalo

Description

The People Operations Coordinator plays a critical role in supporting the Human Resources function and ensuring a positive employee experience from hiring through ongoing engagement. This position provides administrative support for recruiting, onboarding, time and attendance, reporting, and other HR projects across all markets.

The role partners closely with Talent Acquisition, Payroll, and HR Managers to ensure accurate employee data, timely completion of tasks, and consistent execution of HR processes and will be specifically responsible for onboarding process from offer acceptance to start date of employee. This individual must be detail-oriented, proactively follow up with stakeholders, and manage multiple priorities to support our culture and core values at Greenlight Networks.

What you’ll be doing:

+ Serve as primary administrative support for recruiting and onboarding processes

+ Coordinate interview scheduling, manage job postings, and assist with recruiting events and frontline hiring efforts

+ Act as the key point of contact for new hires from offer acceptance through start date, ensuring all onboarding steps are completed

+ Oversee system set-up of new hires in HR systems; track onboarding workflows to completion and conduct follow-up communication with hiring managers

+ Administer time & attendance processes in partnership with Payroll and HR team, including reviewing timecards, monitoring approvals, and providing ad hoc support or training

+ Manage HR-related reporting requests, including PTO balances, timekeeping, mileage, expenses, system audits, and other ad hoc reports

+ Maintain HR documents, files, and data accuracy across systems

+ Assist with administering engagement programs, and HR projects as needed in support of building on our culture

+ Support workforce development initiatives and programs as needed

+ Partner with the HR team in support of organizational initiatives to ensure success and drive employee engagement

+ Working in partnership with HR team to support as needed other areas in this function

Knowledge Skills and Abilities

+ Ability to work with a strong sense of urgency and meet deadlines

+ Excellent customer service skills, ability to interact with a wide range of people internal to Greenlight Networks and external to the company with our Community Partners

+ Proven communications skills, ability to communicate both verbally and written; skilled in using communication tools such as email, texting services, email

+ Working knowledge of basic HR concepts and compliance requirements

+ Proven ability to work in a team environment with the ability to work collaboratively

+ Ability to handle confidential information appropriately and professionally

+ Comfortable learning new systems and technology

+ Ability to work independently and take initiative to resolve issues

+ Commitment to supporting positive employee experience and the company’s core values

Education and Experience

+ Associate degree preferred; relevant experience accepted in lieu of degree

+ 2+ years administrative, HR, or recruiting coordination experience required

+ Experience working with HRIS/timekeeping or applicant tracking systems preferred

+ Proficiency with Microsoft Word, Excel, and PowerPoint required

+ Experience supporting high-volume administrative workflows strongly preferred

This role requires the use of your personal vehicle to attend job fairs, and travel to other Greenlight locations as needed. A valid driver's license and insured personal vehicle are required

Compensation:

Our job titles may span more than one career level. The salary range for this role is between $56,000 - $72,000 The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.

EOE Statement Greenlight Networks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Greenlight Networks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Greenlight Networks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Greenlight Networks will not tolerate discrimination or harassment based on any of these characteristics. Greenlight Networks encourages applicants of all ages.

This position is currently accepting applications.