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What you'll bring to the team

Scope of Job:

The Valet ensures the overall smooth and efficient operation of the hotel as it relates to guest service, greetingguests, Parking guest vehicles, luggage handling, luggage delivery and maintaining cleanliness in front of thehouse areas, contributing to the overall creation of memorable experiences.

Main Responsibilities:

• Welcomes all guests to the Resort, providing dynamic, high-quality service to all guests andassisting guests with luggage to and from accommodations.

• Navigates guest vehicles responsibly to designated valet lot.

• Educates guests on the Resort and emergency procedures.

• Works effectively in a team environment.

• Drive guests vehicles responsibly to designated valet services.

• Greet all guests, open the vehicle doors (explain the valet procedures and ask if guests needdirections), tag keys and perform access control duties.

• Accurately account for guest keys and assume responsibilities.

• Polish luggage carts and help maintain cleanliness in the lobby area, luggage storage area andthroughout the front of the house.

• Be prepared to answer questions from guests related to the park, hotel and surrounding areas.

• Assist the Bell Associates with guest needs during periods of high guest flow, large groups, etc.

• Assisting hotel with guest retention by providing excellent customer service.

• The primary function of this position is guest service related. This position is required to engageand interact with guests in a professional and fun way and manage guest property in aresponsible manner.

• Actively model the Merlin Way.

• Provide accurate and timely communication to guests and promote/contribute to effective

communication within the team.

Health & Safety:

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), inline with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe workingprocedures for all work activities that they undertake and they must not use any tools or equipment for whichthey have not been trained. Where incidents do occur, they must ensure that they are reported to their linemanager and must cooperate with any investigation as appropriate.

Qualifications & Experience

Background and Experience:

Must have a clean driving record and have the ability to drive both manual and automatic vehicles. Preferredcandidates will need to be people oriented and have a professional demeanor. Will need to have the ability tostand for long periods of time. Must be able to work a flexible schedule including evenings, weekends andholidays.

Education:

High school graduate or General Education Degree (or equivalent education and experience) is preferred.

Physical Demands:

• Ability to work in a fast paced environment.

• Prolonged standing and walking to move about the park and Resort site, and interact with guests andemployees.

• Ability to bend, flex, lift, and all associated physical activity to lift, pull, push, and move moderateweight loads to heavy luggage.

• Finger dexterity sufficient to complete paperwork activities and to use a computer.

• Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.

• Hearing sufficient to communicate with individuals in person and by telephone.

Work Environment:

• Various inside and outside locations with varying temperatures and floor surfaces.

• Exposed to wet and/or humid conditions.

Other Job Requirements:

• Performs other duties as assigned.

• Must be willing to work flexible hours, including evenings, holidays and weekends to support resortoperations.

• Must have a valid driver’s license and safe driving record.

• Attendance is a mandatory function of this job.

Benefits

Pay Range

Compensation between USD $10.98/Hr.-USD $10.98/Hr.

Submit a Referral (https://hourlycareers-na-merlinentertainments.icims.com/jobs/11174/hotel-bell-valet---part-time/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Location (Country-State-City)** _US-FL-Winter Haven_

**Job ID** _2026-11174_

**Employment Type** _Part-Time_

**Offer/Contract Type** _At Will (US Only)_

**Location Name** _LEGOLAND Florida_

**_Job Locations_** _US-FL-Winter Haven_