• Consumer Loan Servicing Representative

    Access Dubuque (Dubuque, IA)


    Consumer Loan Servicing Representative

    DuTrac Community Credit Union

    1 Positions

    ID: 263

    Posted On 01/12/2026

     

    Job Overview

     

    Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals. Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be. As a Loan Servicing Representative at DuTrac you have the power to be the difference maker!

     

    Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family- friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefits package.

    The Consumer Loan Servicing Representative plays an integral part of the lending function at the credit union with the following responsibilities:

    + Ensuring the proper documentation of all consumer loans.

    + Provide tracking of documentation for loan and member service functions.

    + Insures that assets held as collateral by the Credit Union are properly insured and liens are properly perfected. Follows up on titles not received in a timely manner and contacts appropriate parties for missing documents. Verifies accuracy of shared pledged for share secured loans. Submits GAP and CPI claims.

    + Processes paid off loans and releases titles.

    + Responds to members requests; directs titles to branches for member pick up; provides written payoff requests and guarantee of title releases to third parties.

    Ideal candidates will have the following experience:

    + One to three years of similar experience.

    + Excellent computer skills.

    + Knowledge of lending process is helpful.

    + Very organized and strong record keeping skills.

    + Outstanding written and verbal communication skills.

     

    This position is full-time and is located in the Dubuque market.

     

    DuTrac Community Credit Union is proud to be an Equal Opportunity Employer. Apply at www.dutrac.org/careers

     

    Primary Contact

     

    225015

     

    Human Resources

     

    ,

     

    563-585-8431

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Banking/Mortgage/Financial Services

     

    Clerical/Office Administration

     

    Insurance

     

    Location

     

    Dubuque, IA

     

    Shift

     

    First Shift

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Benefits

     

    Health Insurance

     

    Dental Insurance

     

    Vision Insurance

     

    Life Insurance

     

    Retirement Plan

     

    PTO (Paid Time Off)

     

    Paid Holidays

     

    Tuition Reimbursement

    Qualifications

    Education

    High School/GED

    Experience

    1-2 Years

     

    Company ID

     

    988

     

    Job REQ #

     

    263

    \# Positions

    1

     

    Start Date

     

    20260112

     

    End Date

     

    20260220

     

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    DuTrac Community Credit Union

     

    About the Company

     

    DuTrac Community Credit Union is a financial cooperative serving over 54,000 individuals and families in a 34-county area throughout the local Tri-State region of Iowa, Illinois and Wisconsin. Our Credit Union is one of the largest in the state with over 1 Billion in assets - and consistently ranks among the safest and financially strongest in the nation.

     

    We offer members a full line of consumer and commercial financial services ranging from savings and checking to credit cards to mortgages and more.

     

    Our Mission: to improve the financial future of our members, communities and fellow credit unions by providing information, education, and superior service and products.

     

    Our Vision: to be a trusted advisor and partner which excels in satisfying the evolving financial needs of members and the communities we serve.

     

    Please visit our web site at www.dutrac.org to learn more about our financial cooperative.