• Loan Processor/Customer Service Representative

    Citizens Bank Minnesota (Lakeville, MN)


    ### Job Duties

    Description for Loan Processor/Customer Service Representative:

    Citizens Bank Minnesota is looking for a high performing Loan Processor/Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.

    Job Responsibilities for the Loan Processor:

    Assist lenders by preparing and processing loan documentation

     

    Ordering and obtaining any necessary supporting documents

     

    Filing recordable documents

     

    Inputting and maintaining loans on the Bank’s core software

     

    Maintaining loan files and renewal documentation

     

    Providing customer service to loan customers

    Job Responsibilities for the Customer Service Representative:

    Processing of daily financial transactions

     

    Promoting products

     

    Providing first call resolution via telephone and electronic correspondences

     

    Seeking optimal solutions for client satisfaction

     

    ### Minimum Education Required

    High school diploma or equivalent

     

    ### Minimum Experience Required

    Cash Handling experience beneficial but not required

     

    Customer service experience beneficial but not required

     

    Loan Processing experience beneficial but not required

     

    ### Shift

    First (Day)

     

    ### Number of Openings

    1

     

    ### Public Transportation Accessible

    No

     

    ### Veterans Encouraged to Apply

    Yes

     

    ### Physical Required

    No

     

    ### Drug Test Required

    No

    ### Compensation

    $20.00 - $26.00 / Hourly

     

    ### Additional Compensation

    Bonus

     

    ### Postal Code

    55044

     

    ### Place of Work

     

    On-site

     

    ### Requisition ID

     

    5316

     

    ### Job Type

     

    Full Time

     

    ### Job Benefits

     

    Full Time

     

    Competitive Wage

     

    Comprehensive Benefits package including health, dental, vision, and life insurance

     

    Long-Term Disability

     

    401k Plan

     

    Paid Time Off

    ### Application Link

    https://www.citizensmn.bank/careers