• Team Lead Residential ID Services

    Trinity Health (Pittsburgh, PA)


    Employment Type:

    Full time

    Shift:

    Rotating Shift

    Description:

    Position Purpose

    The Team Lead supports daily operations and ensures quality care for individuals served. This role focuses on guiding staff, maintaining compliance with policies, and driving performance to meet key benchmarks through strong leadership and clear communication.

    What You Will Do

    + **Care Planning:** Develop individualized care plans with residents, families, and interdisciplinary teams.

    + **Support & Advocacy:** Provide emotional/behavioral support and advocate for residents with families, agencies, and healthcare professionals.

    + **Staff Training & Oversight:** Train staff in medication administration and other required areas; assist with onboarding and performance feedback.

    + **Compliance & Safety:** Monitor policy implementation, conduct certified investigations, and ensure a safe environment.

    + **Program Management:** Make person-centered decisions and develop effective action plans for program success.

    Minimum Qualifications

    + Master’s degree + 1 year experience with individuals with intellectual disabilities/autism **OR** Bachelor’s degree + 2 years’ experience **OR** Associate degree/60 credits + 4 years’ experience

    + Valid driver’s license and ability to drive agency vehicle

    Position Highlights & Benefits

    + **Benefits start Day 1!** Medical, Dental, Vision, Life Insurance, 403B, PTO, Paid Holidays & more

    + **Schedule:** Monday–Friday, 8:00 AM–3:30 PM

    + **Status:** Non-Exempt (hourly)

     

    About Pittsburgh Mercy

     

    We are a community-based health and human services organization providing person-centered care to vulnerable populations. Our mission is to be a compassionate, transforming presence—offering help and hope to those experiencing mental illness, substance use, intellectual disabilities, and trauma.

     

    Our Commitment

     

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran