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Sr Workplace Experience Coordinator - Downtown Honolulu

Job ID

253839

Posted

16-Jan-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Honolulu - Hawaii - United States of America

Elevate Your Career with CBRE – Join a Fortune 500 Leader!

If you are ready to make a difference and be part of one of the world’s most admired and sustainability-focused companies, CBRE is the right place for you.

Why Choose CBRE?

+ **Unbeatable Perks:** **Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave.**

+ **Comprehensive Benefits:** **Access top-notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.**

+ **Inspiring Work Environment:** **Experience an innovative work environment that focuses on the culture of growth, collaboration and communication.**

Don’t miss out on this opportunity to develop and thrive in your career.

Apply today and be part of something extraordinary!

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About the Role:

As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

+ First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.

+ Make a memorable first impression by answering the telephone in a professional manner.

+ Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

+ Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.

+ Escalate inquiries or complaints from employees, guests, and co-workers.

+ Provide support for the team as directed including office supply management, meeting coordination, and equipment care.

+ Create customized client materials that follow brand guidelines.

+ Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

+ Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.

+ Evaluate and select solutions from established options.

+ Impact team through the quality of the services or information provided.

+ Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What You’ll Need:

+ High School Diploma or GED with 2-3 years of job-related experience.

+ An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

+ Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

+ Ability to explain detailed and complicated information within the team in a clear and concise manner.

+ Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

+ Strong organizational skills with a robust inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Workplace Experience Coordinator position is $25 per hour and the maximum salary for the position is $31.15 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)