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Description

Provide on-site and remote help desk support for end users (Windows/Mac)

Install, configure, and troubleshoot routers, switches, firewalls, and access points

Support LAN/WAN connectivity, basic VLANs, and network cabling

Troubleshoot and maintain printers, scanners, peripherals, and conference room equipment

Image, deploy, and support desktops, laptops, and mobile devices

Handle user account management (Active Directory, Microsoft 365, password resets, permissions)

Respond to IT tickets and prioritize issues based on urgency and impact

Coordinate with vendors, ISPs, and internal teams when escalation is needed

Document fixes, configurations, and procedures clearly

Requirements

3+ years of experience in IT support, field technician, or IT generalist roles

Strong working knowledge of:

Routers, switches, and basic networking

Windows environments (Mac experience a plus)

Microsoft 365 / Active Directory

Printers and peripherals

Comfortable supporting users face-to-face and explaining technical issues in plain language

Ability to work independently across multiple locations

Reliable transportation and willingness to travel locally as needed

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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