"Alerted.org

A Snapshot of Your Day(position overview)

As

a Customer Relationship Representative (Logistics Coordinator), you will play a

vital role in ensuring that our customers receive exceptional service by

coordinating shipping and logistics operations. You will work closely with

project managers and procurement teams to satisfy customer logistics needs,

manage inquiries, resolve issues, and facilitate effective communication

between all stakeholders. Your efforts will be essential in building strong

customer relationships and ensuring the successful delivery of our products and

services.

How You’ll Make anImpact (responsibilities)

+ Serve as the primary point of contact forcustomers regarding logistics inquiries and issues and respond promptly tocustomer inquiries via phone, email, and other communication channels.

+ Collaborate with project managers to understandproject timelines and logistics requirements.

+ Work closely with procurement teams to ensuretimely sourcing and availability of materials for shipping.

+ Maintain accurate records of customerinteractions, orders, and feedback in the CRM system

+ Prepare reports on customer inquiries, issues,and resolutions for management review.

+ Assist in the development of customer servicepolicies and procedures.

What You Bring(requirements)

+ Bachelor’sdegree in Business Administration, Logistics, or a related field(preferred).

+ Provenexperience in customer service or logistics, preferably in a similar role.

+ Strongcommunication and interpersonal skills, with the ability to build rapportwith customers and collaborate effectively with internal teams.

+ Excellentproblem-solving skills and attention to detail.

+ Proficiencyin Microsoft Office Suite and experience with CRM software.

+ Abilityto work in a fast-paced environment and manage multiple taskssimultaneously.

+ Applicants must be legally authorized for employment inthe United States without need for current or future employer-sponsoredwork authorization. Siemens Energy employees with current visa sponsorshipmay be eligible for internal transfers.

About the Team

Gas Services

Our Gas Services

division offers Low-emission power generation through service and

decarbonization. Zero or low emission power generation and all gas turbines

under one roof, steam turbines and generators. Decarbonization opportunities

through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we

are more than just an energy technology company. With ~100,000 dedicated

employees in more than 90 countries, we develop the energy systems of the

future, ensuring that the growing energy demand of the global community is met

reliably and sustainably. The technologies created in our research departments

and factories drive the energy transition and provide the base for one sixth of

the world's electricity generation.

Our global team is

committed to making sustainable, reliable, and affordable energy a reality by

pushing the boundaries of what is possible. We uphold a 150-year legacy of

innovation that encourages our search for people who will support our focus on

decarbonization, new technologies, and energy transformation.

Find out how you can

make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

+ Career growth and development opportunities; supportivework culture

+ Company paid Health and wellness benefits

+ Paid Time Off and paid holidays

+ 401K savings plan with company match

+ Family building benefits

+ Parental leave

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.