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Job Description

The Department of Community Supervision is seeking to hire one Technical Support representative. The selected individual will support the Agency Google Apps for Government environment, Chromebook Hardware, Android Hardware, and the proprietary Agency Web Portal. The candidate must be a self starter and be an excellent customer service oriented problem solver. We are a cutting edge technology shop in support of a large Public Safety Agency with roughly 2500 staff and approximately 150 sites across the state of Georgia. Some day trip travel will be required to address technical issues at work locations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Android and iPhone support

Chrome book hardware - someone with Mac might work.

A+ and/or NET+ and 2 years of exp Or 4 years of exp and no cert is fine.

Windows10

Google email for business

Light network skills - Cisco basics

Printing

IT asset management inventory experience Google admin

ANetChrome Books