• Training Content Developer - INTL Brazil

    Insight Global (Rockville, MD)


    Job Description

    We are seeking a Facilities Management Systems’ Training Content Developer to join our FM Information Systems Instruction & Client Integration Team. The successful candidate will be joining the FM Tech Training Program Team, which is responsible for content creation and training delivery. This is a virtual position. The Facilities Management Systems’ Training Team supports software utilized within our Facilities Management accounts in North America.

     

    • This position is primarily focused on the development and improvement of training processes and materials, including user guides and e-learning. Training methods will include webinar, live group, eLearning and one-on-one training.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Ability to learn, understand and explain complex technical processes to technical and non-technical people

    • Experience creating training materials used to deliver systems’ training to end users

    • Excellent technical writing skills to aid in the creation of training material

    • Excellent presentation, verbal and written communication skills

    • Experience with Facilities Management

    • Understanding of relational databases

    • Strong organizational and project management skills to manage multiple priorities

    • Ability to work effectively with all levels of an organization in a collaborative team environment and with minimum supervision.

    • Experience training software applications

    • Salesforce Field Service experience is a plus

    • EasyGenerator, Synthesia or other eLearning software Experience a plus

    • Advanced computer skills using Microsoft Office Suite and ability to learn new related software

    • Ability to adapt training style and/or method to convey material to various audiences