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Job Description

Daily Office Operations

• Open, maintain, and reset all shared office spaces to ensure readiness throughout the

day.

• Monitor office functionality, including supplies, equipment, and cleanliness.

• Restock kitchen and office supplies as needed; maintain accurate inventory tracking.

• Receive, process, and distribute mail, packages, and deliveries.

• Direct visitors and vendors to the appropriate contact point, escalating as needed.

• Ensure all spaces are clean, organized, and prepared for the following workday.

Request & Task Management

• Review Jira and Slack daily to identify new workplace requests and updates.

• Ensure all tasks are logged as Jira tickets to maintain documentation, visibility, and

accountability.

• Create and execute daily action plans based on request priority and operational needs.

• Follow up on completed tasks to confirm resolution and satisfaction.

• Close the loop with management on progress, blockers, or items requiring escalation.

Communication & Collaboration

• Maintain consistent communication with the Workplace Manager regarding priorities,

external tasks, schedule changes, or uncertainties.

• Provide timely updates on completed or in-progress work.

• Communicate clearly with team members regarding office operations and shared-space

expectations.

• Use Slack for real-time updates and verbal communication when urgency or clarity is

required.

Culture & Experience Support

• Observe and contribute to office culture markers.

• Identify opportunities to improve engagement, flow, or functionality of the space.

• Partner with the Workplace Manager to develop ideas for expanding or enhancing the

in-office experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Skills & Experience

- High school diploma or equivalent.

- 3 - 5 years of experience in office support, or a related field is preferred.

- Excellent communication skills.

- Experience operating in a fast paced environment

- Experience operating in an independent environment Prior experience with Slack & Jira is encouraged but not necessary