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HUMAN RESOURCES SUPERVISOR (SHARED SERVICES)

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HUMAN RESOURCES SUPERVISOR (SHARED SERVICES)

Salary

$74,389.00 - $79,898.00 Annually

Location

Various

Job Type

Full Time

Job Number

37972

Department

HUMAN RESOURCES

Division

HRD-HR OPERATIONS & CLIENT RELATIONS

Opening Date

01/14/2026

Closing Date

1/21/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: Open to All Persons interested

Division: Shared Services Division

Reporting Location: Various *TBD *This is not a remote position.

Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS.

The Human Resources Department is seeking a Human Resources Supervisor(s) to communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful.

Shared Services teams are responsible for the effective processing of personnel actions that result from employment status changes, such as promotions, transfers, terminations, salary increases, and leaves of absence.

Functions include but are not limited to:

+ Successful candidate(s) will be very knowledgeable of City HR processes in order to teach and mentor others.

+ Personnel Action Requests through HROne SuccessFactors – Employee Central (EC) system

+ Oversee and or Administer Family Medical Leave, Organizational Management (OM), and Temporary Services

+ Successful candidate(s) must be a constant source of help to ensure processes are completely correct and on time.

+ Oversee and evaluate job performance as well as encourages the ongoing development of the human resources personnel.

+ Successful candidates will analyze and review statistical reports, forecast trends or projections, as well as other types of data to solve problems.

+ Manages the preparation and maintenance of various tracking reports

+ Develop, interpret, and revise policies/procedures to enhance and improve operational efficiency along with complying with regulations.

+ Conduct and participate in special projects as assigned.

WORKING CONDITIONS

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Bachelor's degree in Business Administration, Social Science, Liberal Arts, or a related field. A related Master's degree may substitute for two years of the experience requirement.

EXPERIENCE REQUIREMENTS

Four years of related professional personnel experience are required. Related experience beyond four years may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

None

PREFERENCES

Preference will be given to successful candidate(s) that have knowledge, skills, or ability to perform the functions of these roles. Candidate(s) should have effective written and verbal communication skills. Possess ability to handle all information as confidential and able to multitask to meet deadlines. Excellent interpersonal skills and ability to maintain good working relationships with internal/external customers and partners. Must also have the ability to work in a fast-paced, constantly changing environment while anticipating needs and providing solutions. Should be able to think “outside the box” and make last-minute decisions.

Candidate(s) should also be able to perform or have a working knowledge of the following:

Donated Leave

ECC/SAP

Microsoft Office

FML

Organizational Management

SuccessFactors-EC

OnBase

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve an application review and/or interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION - NO

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 24

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during the active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832)395-2141

If you need special services or accommodations, call (832)395-2141. (TTY 7-1-1). If you need login assistance or technical support, call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 13 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable or a general discharge under honorable conditions?

+ Yes

+ No

02

What is your level of education and experience relevant to this position?

+ Master's degree (or higher) AND at least two (2) years of pertinent, progressive professional experience in personnel administration or a closely related field.

+ Bachelor's degree AND at least four (4) years or higher of pertinent, progressive professional experience in personnel administration or a closely related field

+ Associate's Degree AND six (6) years or higher of pertinent, progressive professional experience in personnel administration or a closely related field.

+ High school diploma/GED AND at least eight (8) years or higher of pertinent, progressive professional experience in personnel administration or a closely related field.

+ None of the above

03

How many years of progressive professional Human Resources experience do you possess?

+ Less than 3 years of experience

+ Greater than 3 to less than 4 years of experience

+ Greater than 4 to less than 5 years of experience

+ Greater than 5 to less than 6 years of experience

+ Greater than 6 years of experience

+ I have no professional Human Resources experience.

04

Please indicate your degree of study:

+ Business Administration

+ Public Administration

+ Economics

+ Human Resources

+ Liberal Arts

+ Other

+ I don't have a degree of study

05

Please indicate your level of proficiency in the Microsoft Office Suite.

+ BASIC MICROSOFT OFFICE SUITE: Create a new document, enter text, and save it; navigate in a document and perform a search; format cells, rows, and columns; modify a database and insert data from another; application; create title and bullet slides; work with text, drawn objects, and drawing tools.

+ INTERMEDIATE MICROSOFT OFFICE SUITE: Create mail merges, sort and filter them; customize toolbars; run and record Macros; filter data and manage a filtered list; create and modify some Macro commands; create, modify, and format charts; create basic Macros to automate forms and data entry; customize the appearance and functionality of reports; use hyperlinks and perform data integration.

+ ADVANCED MICROSOFT OFFICE SUITE: Manage Macro commands, create dialogue boxes, and understand the notions of Visual Basic application programming; use advanced functions (Names, VLOOKUP, IF, IS); work with Pivot Tables; manage Macro commands: concepts, planning, operations, execution, modification, interruption; use Visual Basic to create a public function or event procedures, or add general procedures in a form module; plan and examine an application, develop a distributed application design.

+ I have no experience working with Microsoft Office.

06

Which of the following do you have professional experience? (Check all that apply)

+ MSS (PAR)

+ Conducting Interviews

+ ECC/SAP

+ FML

+ Training

+ Organizational Management

+ Donated Leave

+ Temporary Services

+ None of the above

07

Are you a City of Houston Human Resources Employee?

+ Yes

+ No

Required Question