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Customer Experience Coordinator
- Aston Carter (Miami, FL)
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•Aston Carter is hiring Client Coordinators to start ASAP! ⭐
Miami & Broward locations | Onsite | $18/hr | Contract-to-Hire
Are you passionate about helping people plan unforgettable vacations? Do you love creating smooth, positive customer experiences?
Join our team as a Client Coordinator where you’ll be the friendly, trusted guide for guests and travel partners looking to book their next great vacation.
If you enjoy a fast-paced environment, are detail‑oriented, and are excited to grow your career in travel or customer service — this is a fantastic opportunity to get started.
• What You’ll Do
As a Client Coordinator, you’ll be the heart of our guest experience. Your day will include:
+ Assisting customers with planning and booking their dream vacations
+ Serving as the main point of contact for guests and travel partners via phone and email
+ Recommending upgrades, add-ons, and personalized options to enhance each trip
+ Accurately entering reservation and customer information into our systems
+ Providing professional, friendly, solution-focused customer support
+ Maintaining consistent attendance and following schedule expectations
• Top Skills We’re Looking For
+ Customer service
+ Data entry & accuracy
+ Client services / relationship support
+ Call center or high-volume phone support (required)
• Qualifications
+ High school diploma or equivalent required
+ 6 months–2 years of experience in customer service, hospitality, sales, or travel preferred
+ Strong attention to detail and ability to stay calm and focused
+ Self‑motivated with a passion for helping others
+ Comfortable working in a structured, schedule-driven environment
This role is perfect for those starting their career in customer service or the travel industry.
• Pay & Benefits
+ $18.00/hr
+ Contract-to-Hire opportunity
• Workplace Type
100% on-site - located in Broward or Dade county
Job Type & Location
This is a Contract to Hire position based out of Miami, FL.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Miami,FL.
Application Deadline
This position is anticipated to close on Jan 31, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.
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