• Associate Director of Medicare Sales (On-Site)

    UCLA Health (Los Angeles, CA)


    Description

    Lead strategic direction for Medicare Advantage sales growth across all distribution channels. You'll manage a comprehensive sales organization including delegated entities, agents, Sales Managers and direct sales teams.

    You will:

    * Develop and execute multi-channel sales strategy aligned with organizational growth targets and CMS regulatory standards

    * Lead and coach team of Sales Managers, Supervisors, and sales staff on Medicare product knowledge, sales techniques, and compliance

    * Ensure 100% CMS compliance across all distribution channels and delegated entities with zero critical audit findings

    * Manage FMO partnerships and agency distribution channels (5 Delegated Entities and downlines) with strategic relationship oversight

    * Develop and execute Physician engagement initiatives to drive referrals and Medicare market share growth

    * Partner with Operations and Compliance on CRM configuration, lead pipeline, and sales forecasting

     

    Schedule: The standard schedule is Monday - Friday, 8:00am - 5:00pm, including occasional weekend and holiday may be required. The Annual Enrollment Period (AEP) runs from October 1 to December 7, and the peak season extends from October 1 to March 31, during which varied scheduling may apply.

     

    Salary Range: $128,500-$298,100/annuallyNote: This position is a non-commissionable leadership role.Qualifications

    We are seeking a strategic leader with:

    Required:

    + Bachelor's degree and/or equivalent experience/training

    + 8 or more years of sales leadership experience with progressively responsible managerial roles, with a minimum 5 years in Medicare or Medicare Advantage environment

    + Minimum 10 years of management-level experience within major healthcare organizations, health systems, or related entities

    + Deep knowledge and understanding of Medicare Advantage products, markets, CMS selling requirements, and compliance frameworks

    + Utilizes advanced sales forecasting, revenue planing, and market analytics skills

    + Communicates effectively with executives, brokers, FMOs, agencies, and cross-functional partners

    + Leads sales teams through coaching, development, and performance planning

    + Executes competitive analysis to inform market strategy and channel priorities

    + Uses CRM tools to support pipeline accuracy and forecasting

    + Knowledgeable of Medicare market trends and competitive dynamics

    + Develops training programs related to Medicare product knowledge and sales compliance

    + Expert-level knowledge of delegated entity oversight and regulatory compliance

    + California Department of Insurance Health and Accident License (must obtain within the first 60 days)

    + Expert-level presentation and communication skills (verbal, written, and interpersonal)

    + Demonstrated experience managing distribution channels with CMS compliance oversight

    Preferred:

    + Medicare Advantage industry experience with prior CMS audit involvement

    + Additional advanced degree or professional certifications

     

    UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.