"Alerted.org

Great benefits. Competitive pay. We know these are some of the things people look for in a job .

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days’ work from home)

• Full medical, dental, and vision coverage for both teammates AND family members

• Competitive pay and performance incentives

• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The Wounded Warrior Project (WWP) Website Administrator II oversees all aspects of the website, from change coordination and control, development, website security, and governance. The Website Administrator II will be the central coordinator for all website input and will work with other team members to create and implement website content types, design, and architecture that meets business objectives and user needs.

DUTIES & RESPONSIBILITIES

+ Lead the comprehensive management of the WWP website to include any changes and development.

+ Collaborate with internal and external stakeholders to gather requirements, coordinate priorities, and plan additions and changes to the website. Ensure effective communication and alignment of goals to meet business objectives.

+ Design and plan technical solutions that align with business requirements. Evaluate and recommend appropriate technologies, platforms, and frameworks to optimize the website’s functionality and user experience.

+ Oversee the Umbraco CMS platform and other content management systems (CMS). Ensure smooth operation, maintenance, and customization of the CMS solutions to meet WWP’s specific needs.

+ Monitor WWP web-based systems for availability, uptime, and performance.

+ Ensure that websites are optimized for performance, search engine optimization (SEO), and accessibility.

+ Review and execute ongoing web support requests and respond to the administrative needs of users.

+ Process daily requests for changes and adhere to the WWP’s Change Control Process.

+ Develop reports, dashboards, and processes to continuously monitor data quality and integrity.

+ Write clean, scalable code using .NET programming languages. Gather functional and technical requirements for web projects to ensure compliance with coding standards and best practices.

+ Define website objectives by analyzing user requirements and system features and functionality.

+ Work with various functions and end users to identify, document, and communicate standard business processes relating to WWP websites. Support users to develop documentation and assistance tools.

+ Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify system solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to WWP’s business needs.

+ Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions.

+ Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy and realize the full potential of their web solution.

+ Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate.

+ Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

+ Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

+ Demonstrated proficiency in HTML, CSS, JavaScript, or other programming languages.

+ Strong collaboration skills. Demonstrated ability to work effectively as a teammate, identify and resolve problems, and accomplish goals and objectives.

+ Demonstrated understanding of deployment, security, authentication, and data protection principles.

+ Strong project management skills. Demonstrated ability to drive projects to successful outcomes, providing excellent customer service to ensure project success and client satisfaction.

+ Strong working knowledge of professional web development with sites using a CMS.

+ Demonstrated understanding of ASP.NET, .NET, MVC, and Microsoft Visual Studio.

+ Demonstrated proficiency in SQL database queries and stored procedures.

+ Strong analytical and problem-solving skills with the ability to analyze information to identify problems.

+ Demonstrated understanding of DNS and domain name management.

+ Demonstrated understanding of single sign-on, REST APIs, and integration technologies.

+ Strong understanding of SEO and analytics.

+ Ability to adapt quickly to changing priorities and manage multiple deadlines within a fast-paced, changing environment.

+ High energy level. Self-starter; willing to take initiative.

+ Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues.

+ Excellent verbal and written communication skills. Exceptional interpersonal skills. Demonstrated ability to effectively communicate with users from diverse skill levels.

+ Unequivocal commitment to the highest standards of personal and business ethics and conduct.

+ Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

+ Five years of website administration, website development or implementation of websites.

+ Three years of experience developing professional websites using .NET framework.

+ Three years of experience working with a CMS.

+ Two years of experience working with SQL.

+ Experience working with REST APIs and testing tools such as Postman.

Preferences

+ Three years of experience working with software and hardware vendors.

+ One year of experience with Salesforce integrations and Azure website hosting.

+ Experience with content delivery networks (CDNs).

+ Experience with Umbraco CMS and Umbraco Forms.

+ Experience with accessibility testing tools (e.g., screen readers) and WCAG standards.

EDUCATION

Requirements

+ Bachelor’s degree in computer science, information systems or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

+ None.

CERTIFICATIONS & LICENSURE

Requirements

+ None.

Preferences

+ None.

WORK ENVIRONMENT/PHYSICAL DEMANDS

+ General office environment; temperature controlled.

+ Sitting for extended periods.

+ May require lifting/carrying items up to 20 pounds.

+ Up to 10% travel.

*ca-ml

#LI-HYBRID

Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."