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Vice President, Commercial Technology
- Danaher Corporation (Austin, TX)
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Bring more to life.
At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life.
Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.
Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
Learn about the Danaher Business System which makes everything possible.
Vice President, Commercial Technology
The Vice President, Commercial Technology is a newly established role for a strategic and dynamic leader to drive a groundbreaking transformation across our Commercial and Services function. This role will be responsible for (1) modernizing customer success through AI and data, (2) driving Enterprise-wide alignment and execution across a heterogeneous ecosystem of operating companies, and (3) integrating the technology platform, AI and data strategy and execution of Commercial and Services into a unified, high-performing function.
This position is part of the Danaher AI leadership team and reports to the Chief Technology & AI Officer, and will be located Remote.
Key responsibilities:
+ Define and execute an AI-centric strategy to modernize customer engagement, service delivery, and commercial effectiveness. This includes sales and marketing, remote and onsite customer support, predictive maintenance and device analytics, and related areas.
+ Develop and implement a cohesive and scalable strategy for Commercial and Service across Danaher with a Hub & Spoke approach, centralizing shared components and decentralizing specialized requirements at Groups and Operating Companies.
+ Own the technology platform for Commercial and Service operations and eCommerce technology across Danaher, including Customer Relationship Management (CRM), Content Management System (CMS), Product Information Management (PIM), Search Engine Optimization (SEO) and other key systems. Drive the alignment across Danaher operating companies towards a homogeneous technology stack that leverages scale yet provides sector specificity as needed.
+ Build and drive the vision for bringing modern technology such as machine learning, generative AI, and agentic workflows into existing functions, inform the technical requirements and roadmap to fully leverage those technologies. Stay abreast of the rapidly developing technology landscape, inform build vs buy vs partner decisions, and help Danaher to stay in a leading position for using modern technology for business success.
+ Drive alignment in a complex, multi-stakeholder environment with differing priorities – including across stakeholders in commercial functions and service functions and business leaders at Operating Companies, to participate in this transformation towards the global optimum for Danaher.
+ Manage Danaher's investments of talent, capital, and other resources to maximize the ROI of this initiative across Danaher. Build and refine KPI and ROI frameworks to forecast impact, track progress, and make data-driven decisions about strategy changes and project portfolio rebalancing – including the balance of incremental changes versus high-risk transformational bets.
+ Drive cross-functional collaboration to eliminate silos and foster a culture of shared success. Manage change and organizational adoption of data and technology towards long-term sustained success.
+ Work with peers in the AI function and beyond in a highly collaborative way to share technology, learnings, and data across adjacent areas and leverage synergies.
Key qualifications:
+ Advanced degree in a relevant area (e.g. Computer Science, Physics, Applied Math, Machine Learning, Biological Sciences) or background in Strategy, Economics, Commercial operations etc. and demonstrated experience successfully applying this in the high-tech/digital domain.
+ 15+ years of experience in technology-driven service and commercial operations, business process optimization, and similar areas.
+ Deep familiarity with Salesforce and other tools, including modern features such as AgentForce or similar stacks.
+ Outstanding technical understanding of machine learning, AI, generative AI, and proven ability to bring those technologies to business impact.
+ Experience driving business transformation and organizational change through data and technology.
+ Outstanding communication and negotiation ability, including to influence and align multiple stakeholders.
+ Strong executive presence, and excellent ability to communicate horizontally across disciplines and vertically both with technical individual contributors as well as Executives, ability to reduce ambiguity effectively and arrive at high clarity on product goals and project roadmaps with stakeholder alignment.
It would be a plus if you also possess previous experience in:
+ Experience managing a P&L or a cost center
+ Experience in consulting, and/or an MBA is a plus
+ Experience in the healthcare and life sciences sector
+ Digital transformation, ideally in large Enterprise/Conglomerate structures
+ Cultural transformation, including change management to modernize workflows
At Danaher we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide.
The annual salary range for this role is $400,000 to $550,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here (http://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected] .
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