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The Payroll Reconciliation & Controls Manager is a hands-on working manager responsible for strengthening payroll accuracy, integrity, and control discipline across the organization. This role leads the development and execution of reconciliation routines, control checkpoints, and exception-management processes across the payroll lifecycle; with a strong early focus on tax and garnishment monitoring through ADP SmartCompliance.

The role partners closely with Payroll Operations, Finance, HR, and vendor teams to ensure alignment, transparency, and issue resolution, while building scalable, repeatable control routines that support a mature and well-governed payroll operating model.

Your day to day

+ Establish and execute per-pay, monthly, quarterly, and annual reconciliation routines across payroll results, funding activity, tax and garnishment items, and downstream interfaces.

+ Monitor and manage client-responsibility items in ADP SmartCompliance, including exceptions, notices, amendments, registrations, and agency correspondence.

+ Perform data-alignment and mapping validation across payroll results, downstream financial feeds, and regulatory outputs (e.g., W-2s) to ensure accuracy and control integrity.

+ Research and resolve complex discrepancies through root-cause analysis, documentation, and preventive control recommendations.

+ Develop and maintain control documentation, evidence artifacts, reconciliation schedules, and exception logs to support audit readiness and consistency.

+ Partner with Payroll Operations, Finance, HR, and vendors to align processes, reduce exceptions, and strengthen data integrity.

+ Mature reconciliation and monitoring routines from manual execution to standardized and increasingly automated processes over time.

+ Produce clear reconciliation summaries and exception reporting to support leadership visibility and decision-making.

What we need from you

+ 7+ years of progressive payroll operations or payroll controls experience in a complex, multi-state environment

+ Demonstrated experience with reconciliation, variance analysis, and exception resolution

+ Hands-on experience with ADP SmartCompliance or similar tax and garnishment platforms

+ Strong analytical skills with ability to trace data, identify root causes, and document remediation

+ Experience supporting audit, compliance, or control testing activities

+ High attention to detail with a strong controls and integrity mindset

+ Proficiency in Excel and reporting / analysis tools

Preferred

+ Experience working in a vendor-supported payroll operating model

+ Prior involvement in process standardization or operational transformation initiatives

+ Exposure to interface mapping, downstream feed validation, or control framework development

Working Style

+ Hands-on, execution-focused leader who can do the work while building sustainable processes

+ Collaborative, disciplined, and accountability-oriented

+ Strong communicator who works effectively across Payroll, Finance, HR, and vendor partners

Travel - only travel to Atlanta if remote based quarterly if needed

Location - any major metropolitan city

The salary range for this role is $100,000 to $130,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

\#LI-SM1

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

**Important information** :

+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

+ If you require reasonable accommodation during the application process, please click here .

+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.