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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive

Cardiac Device Specialist (CDS) - Bon Secours - Cardiology, Reynolds

PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION:

The Cardiac Device Specialist (CDS) provides technical, clinical, and related services in the area of Electrophysiology and Cardiology relative to Cardiac Implantable Electronic Devices (CIED's) in the ambulatory setting. The CDS must possess the ability to setup, operate, and troubleshoot various CIED programmers and be proficient in deciphering complex Cardiac Device data elements. In collaboration with the Electrophysiology and Cardiology team, this role serves to provide quality patient care for accurate CIED management, arrhythmia interpretation, and device utilization for noninvasive arrhythmia termination protocols. Management and interpretation of CIED remote data and comprehensive knowledge of the necessary navigation of remote sites is required. The candidate must demonstrate global Cardiac Device knowledge to Physicians and have the capacity to communicate various Cardiac Device applications to patients in a coherent manner. This position functions in a highly specialized and unique area which requires a high level of clinical acumen and independence.

ESSENTIAL JOB FUNCTIONS:

+ Experience working in cardiac clinical setting, 3-5 years of cardiac experience preferred. NASPE certification preferred for RCIS/CEPS applicants.

+ Graduation from a recognized institution of Cardiac Device Technology and Cardiac Electrophysiology.

+ Competent in rhythm interpretation.

+ Certification by a nationally recognized association such as IBHRE is preferred.

+ Performs in-office and remote management of all Cardiac Implantable Electronic Device analysis with appropriate programming changes to ensure optimum patient care, verifying that the patient's implanted device is functioning properly and adhering to the standards of cardiac care as defined by Upstate Cardiologists.

+ Promotes excellent patient care by performing duties with a high degree of clinical acumen and independence.

+ Responsible for maintaining clinic schedules for all locations.

+ Monitors and manages daily remote alerts received.

+ Works with leadership and physicians to establish, implement, and maintain policies while striving for continual improvement.

+ Provides a method of detecting potential cardiac device abnormalities.

+ Responsible for trouble-shooting cardiac devices when remote transmissions are not working properly.

+ Provides support for administrative responsibilities within the Device department to include but not limited to filing, billing, appointment scheduling, and triage.

+ Documents and updates medical records as required.

+ Maintains regular contact with the patient, providing continuing rapport between the patient and the attending physician.

+ Acts as a liaison between doctors, patients and device reps to ensure that all parties are informed to provide an optimal standard of care and safety for all patients.

+ Conducts family and patient education for all implanted cardiac devices.

+ Responsible for answering patients’ questions regarding expectations, concerns, and general problems of all cardiac implantable devices.

+ Serves as a resource for physicians, pacemaker techs, and other staff in the office.

+ Some local travel required.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

REQUIRED QUALIFICATIONS:

+ BA/BS degree in related field. In lieu of educational requirements will consider 3-5 years full-time direct work experience or appropriate qualifications and experience in aligned training with demonstrated proficiency.

+ Competent in rhythm interpretation.

+ Basic Life Support (BLS) – American Heart Association

PREFERRED QUALIFICATIONS:

+ Graduation from a recognized institution of Cardiac Device Technology and Cardiac Electrophysiology.

+ One year of clinical patient care experience in an acute care setting, long-term care facility, or health/hospice.

+ Certification by a nationally recognized association such as IBHRE is preferred.

**Training** :

+ EPIC Electronic Health Record (EHR) training (preferred)

OTHER JOB FUNCTIONS:

+ Adheres to rules, regulations, and polices.

+ Performs other duties as assigned. Assists and supports other departments when needed.

+ Role models professional behaviors, approaches and attitudes at all times – particularly

+ in stressful and conflicting situations

+ Consistently presents a professional imaging

SKILLS:

+ Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients

+ Ability to learn and use a computer-based patient appointment scheduling and registration system

+ Ability to work in a fast-paced environment with a team

+ Strong interpersonal communication and organization skills

+ Take and document vital signs

+ Room patients

+ Monitor patient conditions during in-office treatment(s)

+ Document patients’ medical records

+ Administer medications/vaccinations within scope

+ Inform medical professionals regarding patient conditions and care

+ Manage patient messages and communications (e.g., in-basket, MyChart messages)

+ Schedule tests and appointments

+ Telephonic patient triage

+ Attention to detail

+ Acceptance of authority

+ Critical thinking

+ Communication with family members

+ Collaboration

+ Teamwork

+ Conflict resolution

+ Active listening

+ Relationship Building

+ Time management

+ Dependability

+ Adaptability

+ Flexibility

+ Accountability

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

+ Tuition assistance, professional development and continuing education support

_Benefits may vary based on the market and employment status._

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]