- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer +… more
- Mass Markets (Las Cruces, NM)
- …have established ourselves as a trusted partner in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ... needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for the customer. +… more
- Kyndryl (Santa Fe, NM)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Mass Markets (NM)
- …for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards are met, agents ... excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
- Cardinal Health (Santa Fe, NM)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- EDB (Santa Fe, NM)
- …EDB is seeking a dynamic and experienced Sr. Director, Support Services, to lead our global support organization. This role requires a visionary leader and change- ... agent who can drive transformative initiatives to position the...**Your impact will be:** + **Leadership & Strategy:** + Lead and inspire a global support organization, fostering a… more
- RTX Corporation (Farmington, NM)
- …citizenship is required, as only US citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required At Raytheon, ... dynamic and fast-paced role you will partner and collaborate with the HR Lead and business leaders to understand the business strategies and objectives while… more