- GE Vernova (Schenectady, NY)
- …global transformation initiative that brings the Learning organization from a training center focused team to encompass full field learning support, including OJT ... of contact for key stakeholders on strategic decisions. Support the global training center 's core business of training and development of our employees. . Design a… more
- Guardian Life (New York, NY)
- As the Head of AI Engineering Group Business, you will lead the development and implementation of our enterprise initiatives which include voice based digital ... objectives and emerging technology trends in automation. + Solution Development: Lead the design, development, and deployment of Digital Assistants, focusing on… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- BlackRock (New York, NY)
- …other pooled investment vehicles. **Position Overview** The **Service Desk Manager** will lead the Global Service Desk through a vendor management relationship and ... to ensure a follow-the‑sun coverage model. **Key Responsibilities** + ** Lead day‑to-day Service Desk operations** ; ensure consistent procedures, playbooks,… more
- MTA (New York, NY)
- …process capabilities, capacity, workflow, and internal logistics. The successful candidate will lead and facilitate kaizen teams and processes. They will design and ... projects from a strategic and tactical level. This department also serves as a center of excellence in business analysis and process improvement for the MTA. It will… more
- Coinbase (Albany, NY)
- …fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for ... email, or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and… more
- Coinbase (Albany, NY)
- …is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for ... email, or voice support lines accessible through our Help Center ([https://help.coinbase.com](https://help.coinbase.com)) and Social Platforms. You'll drive the next… more
- Rubrik (Albany, NY)
- …data management platform for a mix Enterprise customers. **What You'll Do:** ⦁ Lead the Enterprise Sales Engineering team in the Central ⦁ Responsible for recruiting ... years of sales engineering management experience preferably in a software or data center environment. ⦁ 5+ years of recent experience large enterprise accounts ⦁ The… more
- Anywhere Real Estate (New York, NY)
- …team and add value to our real estate agents experience. In this role you will lead a group of Regional Support Lead team members who directly manage the ... CO, UT, WA, or OR. **Responsibilities** : Team Supervision: Lead a team of Regional Support Leads to drive...manner + Working closely with marketing/field leadership to build agent awareness and understanding of services as well as… more
- Mount Sinai Health System (New York, NY)
- …post-pandemic policy changes in postpartum Medicaid coverage policy therein as well as the Center for Child Health Services Research Team on a range of NIH funded ... to increase their methodological knowledge in causal inference, longitudinal modeling, agent -based modeling, and mixed methods. Additionally, the fellow will build… more