- Mass Markets (VA)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Pearl Interactive Network (Richmond, VA)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... Do you lead with empathy, drive performance with purpose, and...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled Veteran-Owned ... National Capital Region Anticipated Start Date: 10/01/2025 Position Responsibilities: + Lead and manage the 24/7/365 inTransition Support Services program, ensuring… more
- Amazon (Arlington, VA)
- …following; auditing/refining day to day processes and event response, conducting data center infrastructure training and drills, providing on- call event support, ... and innovate to improve the experience for our customers. The Data Center Infrastructure Operations Organization is looking for an individual with proven skills… more
- CACI International (Springfield, VA)
- Network Operations Center (NOC) Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... We are seeking an experienced and skilled Network Operations Center (NOC) Lead to oversee our 24/7...and mentorship to NOC team members + Participate in on- call rotation for after-hours support. **Qualifications:** + TS/SCI with… more
- University of Virginia (Gordonsville, VA)
- This experienced Access Associate is a lead position in their department that reports to the department supervisor. This position is a patient focused ... run efficiently. + Demonstrates proficient knowledge in front desk functions. Scheduling Center Specific: + Documents each call and/or request completely and… more
- Kyndryl (Richmond, VA)
- …a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center ... enduring profitability and understanding and containing risk **Client Engagement:** + Lead C-level client engagements and consultative sales for large enterprise… more
- CoreSite (Reston, VA)
- …while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in CoreSite's Operations team, the Senior ... Manager - Data Center Operations is responsible for all operational aspects and...with supervisors individual training plans for each employee. + Lead customer meetings to review happenings on site. +… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Solutions: Develop scalable, secure, and efficient application architectures for Medicare call center platforms. * Stakeholder Collaboration: Work closely with ... ** Lead Application Architect** **Category:** Architecture **Main location:** United...* Performance Optimization: Identify and implement strategies to improve call center efficiency, customer experience, enhancement delivery,… more
- HCA Healthcare (Reston, VA)
- …integrity. We care like family! Jump-start your career as a Cardiovascular Technician Lead today with Reston Hospital Center . **Benefits** Reston Hospital ... location._** Come join our team as a Cardiovascular Technician Lead . We care for our community! Just last year,...Supports responsible staffing decisions (cancels, places staff on hold/on call , calls in on hold/on call staff… more