- Cognizant (Albany, NY)
- **Role: Technical Account Manager ** **Location: Remote** **Job Summary (Technical Account Manager )** As part of the Managed Services team, you will play ... on issues via email, ticketing systems, and phone calls. + Serve as an escalation point for technical issues outside of Operations support. + Work with Microsoft to… more
- Oracle (Albany, NY)
- **Job Description** The Technical Account Manager Specialist acts as a trusted advisor and primary point of contact for Oracle's most complex customer accounts, ... in Oracle products (including SaaS, IaaS, PaaS, and OCI) with advanced account management skills to drive customer success, project execution, and sustained service… more
- Comcast (New York, NY)
- …**Job Summary** FreeWheel is seeking a highly motivated and detail-oriented Sr. Technical Account Manager to join our FreeWheel Supply team. This role focuses ... as aa bridge/subject matter expert for internal teams, Supply Account Management, and external publishers as it relates to...of customer objectives. + Serves as a point of escalation for product or customer success issues. + Consistent… more
- Ralliant (Albany, NY)
- **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers, including US Department of Defense agencies, prime ... clarifications in partnership with Proposal and Pricing teams. + Serve as primary escalation point of contact for assigned accounts. + Partner with Program Managers… more
- Microsoft Corporation (New York, NY)
- …We are looking for a highly motivated and passionate **Senior** **Customer Success Account Manager (CSAM)** to drive program management for strategic customers ... and business partners who are supporting customer success. The Senior Customer Success Account Manager builds and executes shared plans with customers. The CSAM… more
- NBC Universal (New York, NY)
- …to be completed during 2025. NBCUniversal Global Advertising & Partnerships is seeking a Manager of Account Management a pivotal role responsible for overseeing ... this role will be crucial in maintaining and expanding the Account Management organization. + Demonstrate experience collaborating with cross-functional teams, and… more
- Resideo (Elmsford, NY)
- The Regional Datacom Specialist (70% Business Development/ 30% Account Management) will be responsible for developing new business, as well as growing and managing ... functions essential to sales productivity. These include planning, reporting, customer/ account management, sales process optimization, sales job design, sales… more
- Oracle (Albany, NY)
- …to the successful delivery of services, + Have an opportunity to understand escalation processes as it relates to delivering the Customer Success Services portfolio ... equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as… more
- Twinstate Technologies (Morrisonville, NY)
- …multi-disciplinary technology organization. This leader also governs 24x7 alerting, escalation , and incident response readiness in accordance with client agreements ... and SLAs, serves as a primary point of escalation for operational issues, and works cross-functionally with engineering, project management, client success, and… more
- The Metropolitan Museum of Art (New York, NY)
- …evolve. GENERAL STATEMENT OF RESPONSIBILITES & DUTIES: As the Incident Response Manager , you will lead and coordinate the Museum's security operations, analyzing ... plans are effectively implemented. You will also support the Senior Security Manager for Special Events develop and execute comprehensive security operational plans… more