- PNC (Farmers Branch, TX)
- …leadership in high-pressure production support environments, ensuring timely resolution and effective root-cause analysis for complex incidents. Operational ... coordinating critical issue escalations and driving vendor support for quick problem resolution . **Job Description** + Leads a team of Site Reliability Engineers in… more
- Ricoh Americas Corporation (Dallas, TX)
- …, ensuring operational efficiency, optimal performance, and proactive issue resolution in accordance with Standard Operating Procedures. **Primary Responsibilities** ... communications** with vendor partners to ensure seamless integration and issue resolution . + Maintain **technical documentation** , review site operations, and… more
- General Motors (Austin, TX)
- …and improve monitoring and observability frameworks, enabling proactive detection and resolution of incidents. + Participate in an on-call rotation to diagnose, ... troubleshoot, and mitigate production incidents, ensuring minimal downtime and swift resolution . + Work alongside developers to ensure the quality, scalability, and… more
- Robert Half Accountemps (Dallas, TX)
- …be responsible for managing a diverse portfolio of accounts and ensuring timely resolution of outstanding balances. This position requires a strong background in B2B ... reduce accounts overdue by 91+ days, contributing to the resolution of a $9 million backlog. * Utilize Oracle...functions such as pivot tables and VLOOKUP to analyze account data. * Communicate effectively with the Collections Lead… more
- Amazon (Austin, TX)
- …to advancing and launching opportunities. Area Specialists are part of the Account Teams for account planning, opportunity identification and pursuit (including ... activities -Identify reporting issues, gaps in processes, and drive timely resolution . -Work cross functionally to land and execute these priorities -Support… more
- Mass Markets (Killeen, TX)
- …to and resolve customer issues. + Utilize systems and technology to complete account management tasks + Recognize sales opportunities and apply sales skills to ... customers + Appropriately escalate customer dissatisfaction + Ensure first-call resolution through problem-solving and effective call handling. CANDIDATE QUALIFICATIONS… more
- Guidehouse (San Antonio, TX)
- …Health (Cerner) EHR for insurance verification, claims submission, payment processing, account follow-up, records maintenance, and compliance. + Develop a continual ... with direct Oracle/Cerner EHR RCM Solution initial builds, trouble shooting, issue resolution , and system reconfigurations. + FOUR (4) or more years of experience… more
- Mass Markets (Dallas, TX)
- …and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in appropriate ... escalate customer issues with the managerial team + Ensure first call resolution through problems solving and effective call handling + Attend meetings and… more
- Bank of America (Fort Worth, TX)
- …Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures ... to business counterparts Deliver exceptional service to clients by answering general account inquiries Accurately execute and confirm trade orders as well as a… more
- Mass Markets (Dallas, TX)
- …to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade ... + Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more