- Sevita (TX)
- …the primary money manager (or other party if this person is suspected) for resolution . + Conduct routine reviews of account balances and, as indicated, complete ... limits to maintain eligibility. + Assist with reporting combined asset and account information to benefit entities (eg, Social Security Administration) as well as… more
- Philips (Houston, TX)
- …the AM will be responsible for the total value creation from the account relationship. **Your role:** In specified assigned accounts within the territory, the AM ... and market position consistent with Company goals. Achieves deep and thorough account penetration and develops new target accounts. + You understand the strategic… more
- American Airlines (Dallas, TX)
- …+ Enhance IT service management frameworks to ensure efficiency in ticket resolution , escalation processes, and user support + Lead application support teams to ... candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring… more
- Comcast (Plano, TX)
- …Establish earlylife support (ELS) metrics and acceptance criteria; drive proactive issue resolution to achieve timetovalue targets. **2) Account Lifecycle & ... ECC, XOC, Regional Tech Ops, Sales, NETO, and Engineering to **expedite resolution ** and maintain SLA/SLO adherence. + Govern complex refreshes, migrations, and… more
- Charles Schwab (Austin, TX)
- …defined objectives and metrics (eg: talk time, wrap time, first contact resolution , chats per hour, quality assurance evaluations) + Multi-tasking and using ... application issues and provide appropriate solution + Ensure customer satisfaction through timely resolution of problems or escalation to a 2nd level team + Provide… more
- Cardinal Health (Austin, TX)
- …patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate ... + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Health Care Service Corporation (Richardson, TX)
- …customer retention, a best-in-class customer experience and satisfaction, and strong account consultation consistent with both Luminare Health, HCSC and client ... visits, etc. + Assistance with problem solving and issue resolution + Participation in various presentations including monthly/quarterly performance results,… more
- Cardinal Health (Austin, TX)
- …strong relationships with payors to facilitate smooth negotiations and resolution of coverage issues. + **Individual Case Negotiations:** Negotiate agreements ... to collect all necessary documentation, submission to payor, follow-up, and resolution of authorization requests. + **Expanding Distribution Channels:** Partner with… more
- Ally (Austin, TX)
- …to customers. * Communicate with state motor vehicle agencies on various title resolution issues. * Follow up with lenders for title releases. * Provide follow-up ... and resolution for active escalation accounts * Communicate effectively and...insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program… more
- Cardinal Health (Austin, TX)
- …of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides ... + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
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