- LiveRamp (New York, NY)
- …objectives + Address challenging customer requests and engage in issue resolution as needed + Clearly communicate the progress of weekly/monthly/quarterly ... experiences. **About you:** + 7 years customer-focused experience (customer success and/or account management preferred) + 5+ years SaaS business experience + 3+… more
- University of Rochester (Rochester, NY)
- …share with Supervisor and/or Manager . Assist Supervisor with credit balance account review/ resolution and all audits + Coordinate responses and resolution ... state regulations bringing concerns to the attention of billing Manager and Supervisor. The Claim Resolution Rep...up. + Contact payer on incorrectly paid claim completing resolution and adjudication. + Adjust account or… more
- Travelers Insurance Company (Albany, NY)
- …investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution . Provides consulting and training and serves as an ... reserves. + Share experience and deep knowledge of creative resolution techniques to improve the claim results of others....by field severity management. + COMMUNICATION/INFLUENCE: + Consult with Manager on use of Claim Coverage Counsel as needed.… more
- Citigroup (New York, NY)
- …and collaborate with operational and middle office teams to ensure effective resolution . + Coordinate account maintenance for all products and reporting ... by providing efficient and timely client service and problem resolution + Ensure adherence to all internal policies and...on WINS (including address changes, banker/expense code changes, account status changes, stop payments, no post, rates and… more
- Travelers Insurance Company (Melville, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... facts or allegations of each case. + Consults with Manager on use of Claim Coverage Counsel as needed....Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.… more
- Travelers Insurance Company (Melville, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... facts or allegations of each case. + Consults with Manager on use of Claim Coverage Counsel as needed....Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.… more
- Travelers Insurance Company (Melville, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... facts or allegations of each case. + Consult with Manager on use of Claim Coverage Counsel as needed....expense reserves. + Recognize and implement alternate means of resolution . + Manages litigated claims. + Develop litigation plan… more
- Travelers Insurance Company (Melville, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... facts or allegations of each case. + Consults with Manager on use of Claim Coverage Counsel as needed....Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.… more
- Travelers Insurance Company (Melville, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... facts or allegations of each case. + Consults with Manager on use of Claim Coverage Counsel as needed....Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.… more
- GMHC (New York, NY)
- …+ Maintain communication with users regarding ticket status, next steps, and resolution . + Confirm completion of all support tickets through follow-up and closure. ... software installation or performance issues and resolve or escalate as needed. User Account and Access Management + Process ID creation requests for new employees… more
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