- Oracle (Raleigh, NC)
- …Manager and the roles within the pods (eg, Business Analyst, Integration Specialist , QA, etc.) and contribute to strategic planning, direction, and goal setting ... manner. Acts as a role model for other Technical Account Managers (TAMs). + Drives efforts to provide timely...and assisting in the development of support strategies. Issue Resolution : + Reviews service requests and guides others to… more
- Oracle (Raleigh, NC)
- …major incidents, responsible for managing communication and customer expectations through resolution . + Establish and maintain a delivery governance model with the ... senior executive levels. + Perform proactive scope and risk management. Lead complex account planning and reviews. + Often takes a project/program lead role. Provide… more
- Cintas (Morrisville, NC)
- …but are not limited to, answering customer calls and providing prompt issue resolution , data entry, assisting in account reconciliation, preparing reports and ... follow up to resolve customer issues. **Skills/Qualifications** Required + Minimum 1 year customer service experience + High School Diploma/GED; Bachelor's Degree… more
- Cognizant (Garner, NC)
- …and external customer applications. The successful candidate will focus on **Level 1 /Level 2 operational support, incident resolution , and routine platform ... adhering to established procedures. **Key Responsibilities (What You Will Do)** ** 1 . Okta Incident Management & Resolution ** + **Workforce Applications:**… more
- Kelly Services (Arden, NC)
- Kelly Services is currently seeking a **Technical Specialist ** for one of our top clients in **Arden, NC.** **JOB TITLE:** **T** echnical Specialist **LOCATION: ... hour W2 **JOB** **_DESCRIPTION:_** **Shift:** Monday-Friday, 8AM-4:30PM The Technical Specialist is responsible for supporting the manufacturing and process… more
- Truist (Wilson, NC)
- …operational services and processing of new applications, maintenance, and research/ resolution for all payment inquiries received in Card Payments Operations. ... are not mentioned below. Specific activities may change from time to time. 1 . Process daily work queues, researching and resolving client inquiries related to… more
- Ralliant (Raleigh, NC)
- The National Temporary Onsite Retention Specialist is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and ... have 60% or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives,… more
- Oracle (Raleigh, NC)
- …Integration Cloud (OIC) PaaS Engineer / Oracle Integration Cloud (OIC) Implementation Specialist , you will take on a strategic leadership role in managing complex ... managing Day 2 operations, including continuous improvement and issue resolution . + Experience mentoring engineers and contributing to the...is occasional, when you do travel it could be 1 or 2 weeks at a time. \#LI-KA1 Disclaimer:… more
- Signature Aviation (Fayetteville, NC)
- As a **Guest Experience Specialist ** , you are often the first and last impression our guests have - making you an essential part of the Signature Aviation ... + High School Diploma or General Education Degree (GED). + At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred.… more
- UNC Health Care (Rocky Mount, NC)
- …on our community's health and wellbeing. Summary: The Patient Access Intake Specialist is responsible in ensuring that patient access processing is performed in ... to the Emergency Medical Treatment & Labor Act (EMTLA). Responsibilities: 1 . Patient Access Prerequisites a. Ensures and verifies key registration information,… more