- Oracle (Raleigh, NC)
- **Job Description** The Technical Account Manager Specialist acts as a trusted advisor and primary point of contact for Oracle's most complex customer accounts, ... in Oracle products (including SaaS, IaaS, PaaS, and OCI) with advanced account management skills to drive customer success, project execution, and sustained service… more
- Oracle (Raleigh, NC)
- …Manager and the roles within the pods (eg, Business Analyst, Integration Specialist , QA, etc.) and contribute to strategic planning, direction, and goal setting ... manner. Acts as a role model for other Technical Account Managers (TAMs). + Drives efforts to provide timely...and assisting in the development of support strategies. Issue Resolution : + Reviews service requests and guides others to… more
- Oracle (Raleigh, NC)
- …major incidents, responsible for managing communication and customer expectations through resolution . + Establish and maintain a delivery governance model with the ... senior executive levels. + Perform proactive scope and risk management. Lead complex account planning and reviews. + Often takes a project/program lead role. Provide… more
- Cintas (Morrisville, NC)
- …but are not limited to, answering customer calls and providing prompt issue resolution , data entry, assisting in account reconciliation, preparing reports and ... follow up to resolve customer issues. **Skills/Qualifications** Required + Minimum 1 year customer service experience + High School Diploma/GED; Bachelor's Degree… more
- Cognizant (Garner, NC)
- …and external customer applications. The successful candidate will focus on **Level 1 /Level 2 operational support, incident resolution , and routine platform ... adhering to established procedures. **Key Responsibilities (What You Will Do)** ** 1 . Okta Incident Management & Resolution ** + **Workforce Applications:**… more
- UNC Health Care (Goldsboro, NC)
- …providers and insurance companies to obtain information necessary for invoice or account resolution through write-offs, reversals, adjustments, refunds or other ... towards resolution . 4. Coordinates with other teams/departments/payors to resolve account errors. 5. Posts adjustments and write offs as needed. 6. Leverages… more
- Kelly Services (Arden, NC)
- Kelly Services is currently seeking a **Technical Specialist ** for one of our top clients in **Arden, NC.** **JOB TITLE:** **T** echnical Specialist **LOCATION: ... hour W2 **JOB** **_DESCRIPTION:_** **Shift:** Monday-Friday, 8AM-4:30PM The Technical Specialist is responsible for supporting the manufacturing and process… more
- Truist (Wilson, NC)
- …operational services and processing of new applications, maintenance, and research/ resolution for all payment inquiries received in Card Payments Operations. ... are not mentioned below. Specific activities may change from time to time. 1 . Process daily work queues, researching and resolving client inquiries related to… more
- Oracle (Raleigh, NC)
- …Integration Cloud (OIC) PaaS Engineer / Oracle Integration Cloud (OIC) Implementation Specialist , you will take on a strategic leadership role in managing complex ... managing Day 2 operations, including continuous improvement and issue resolution . + Experience mentoring engineers and contributing to the...is occasional, when you do travel it could be 1 or 2 weeks at a time. \#LI-KA1 Disclaimer:… more
- Signature Aviation (Fayetteville, NC)
- As a **Guest Experience Specialist ** , you are often the first and last impression our guests have - making you an essential part of the Signature Aviation ... + High School Diploma or General Education Degree (GED). + At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred.… more