- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects....have the opportunity to shape the future of delivery support while making a significant impact on Amazon… more
- Amazon (Austin, TX)
- …* Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon 's current and future business needs. Use big data ... to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business cases, ROI models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. *… more
- Amazon (Austin, TX)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of...in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more
- Amazon (Austin, TX)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... need additional help, we ensure the best possible human support through industry-leading tools. We innovate relentlessly, spending time...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
- Amazon (Austin, TX)
- …Robotics and Central Operations to ensure North America operations, engineering, support , and other organizations become self-sufficient with Amazon Robotics' ... and communication skills to align a broad range of support initiatives for the customer . You will...initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... customer service experience and reduce customer effort * Lead technical initiatives that support...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
- Amazon (Houston, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more
- Amazon (Austin, TX)
- …the team Amazon .com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon , we are driven by innovation and ... Amazon CS is one of the largest customer service organizations in the world. Our...Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days… more