• Sr. Technical Program Manager, Shipping…

    Amazon (Austin, TX)
    Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects....have the opportunity to shape the future of delivery support while making a significant impact on Amazon… more
    Amazon (07/31/25)
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  • Principal UX Designer, Amazon…

    Amazon (Austin, TX)
    Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
    Amazon (09/25/25)
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  • Senior UX Designer, Amazon Customer…

    Amazon (Austin, TX)
    Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
    Amazon (08/23/25)
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  • Sr. Amazon Q Strategist, Amazon Q…

    Amazon (Dallas, TX)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members...specialists, partners and regional organizations - Stay informed on Amazon Q service updates and advancements in… more
    Amazon (10/01/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (Austin, TX)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business cases, ROI models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct… more
    Amazon (07/29/25)
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  • Senior UX Design Manager, Amazon…

    Amazon (Austin, TX)
    … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... need additional help, we ensure the best possible human support through industry-leading tools. We innovate relentlessly, spending time...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
    Amazon (07/31/25)
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  • Software Development Engineer II, Amazon…

    Amazon (Austin, TX)
    Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... customer service experience and reduce customer effort * Lead technical initiatives that support...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
    Amazon (10/01/25)
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  • Clinical Customer Care Staff Pharmacist…

    Amazon (TX)
    Description Amazon Pharmacy is committed to building the future of pharmacy with innovative technology to deliver on being the earth's most customer centric ... talented, bright, and driven people to deliver this unique service with the highest quality. If you are passionate...your chance to make history by joining the Clinical Customer Care team. The following shifts and schedules are… more
    Amazon (09/17/25)
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  • Software Development Engineer II, Cxbt…

    Amazon (Austin, TX)
    …the team Amazon .com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon , we are driven by innovation and ... Amazon CS is one of the largest customer service organizations in the world. Our...Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days… more
    Amazon (08/08/25)
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  • Business Development Executive - Amazon…

    Amazon (Austin, TX)
    … Connect, that empower customers to operate core business functions such as customer service , omnichannel engagement, Agentic AI, and digital customer ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
    Amazon (09/05/25)
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