- Amazon (Herndon, VA)
- …the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success... service to Enterprise customers - Working with customer support peers around the globe to… more
- Amazon (Arlington, VA)
- … resolution tools across all service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon Web Service engineers to ... services space and directly with the engineering teams within Amazon developing these new capabilities. The AWS Support... service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon … more
- Amazon (Arlington, VA)
- …customer and corporate data, while being connected to all parts of Amazon 's business and its massive worldwide service -oriented architecture. Whether you're ... About the team Why Amazon Security? At Amazon , security is central to maintaining customer ...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Arlington, VA)
- …ensure timely and successful project delivery. * Perform on-site and remote customer support activities to include systems integrations, technical assistance, ... Description As a Customer Delivery Engineer (CDE) within Amazon ... of our technology. Your hands-on expertise in technical service delivery, networks and cloud implementation, and customer… more
- Amazon (Herndon, VA)
- … resolution tools across all service groups to facilitate rapid resolution of customer concerns. - Works directly with Amazon Web Service engineers to ... excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2...services space and directly with the engineering teams within Amazon developing these new capabilities. The AWS Support… more
- Amazon (Arlington, VA)
- …* Develop tailored Service Level Agreements (SLA) which reflect government customer requirements and Amazon Leo network capabilities * Think strategically ... Development Lead, will play a pivotal role in defining and selling customer -oriented services for Amazon Leo satellite communication services through strategic… more
- Amazon (Arlington, VA)
- …and reporting - Experience with ITOM ticket management tools - Experience in customer -facing support environments Amazon is an equal opportunity employer ... Center (SNOC) serves as the backbone for ALG operations support , ensuring continuous and reliable service to...shifts. * Tailor and refine SNOC tooling (eg, ServiceNow, Amazon Connect) to support mission-specific workflows. *… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... teams to launch products, develop and grow business opportunities, and enhance the Amazon Leo customer experience. We are looking for a highly analytical,… more
- Amazon (Arlington, VA)
- …* Develop tailored Service Level Agreements (SLA) which reflect government customer requirements and Amazon Leo network capabilities * Think strategically ... Development, you will drive business growth through rapid integration and adoption of Amazon Leo broadband and space connectivity services with Amazon Leo… more
- Amazon (Herndon, VA)
- …AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon 's Simple Storage Service (S3) and Amazon Elastic Compute ... to own and advance mission critical services in our Amazon Dedicated Clouds (ADC). On a "typical" day, our...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more