- Amazon (Herndon, VA)
- …the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success... service to Enterprise customers - Working with customer support peers around the globe to… more
- Amazon (Herndon, VA)
- … resolution tools across all service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon Web Service engineers to ... services space and directly with the engineering teams within Amazon developing these new capabilities. The AWS Support... service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon … more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... To Market (GTM) team is on a mission transforms support into success-where AI and human agents work side-by-side...personalized experiences that create competitive advantage and build lasting customer relationships. Amazon Connect is one of… more
- Amazon (Arlington, VA)
- …work, your primary focus will be on complex problem resolution and ensuring customer satisfaction through effective technical support . Work in a rotating shift ... Description Amazon LEO is an initiative to increase global...reliable connectivity. Key job responsibilities We are seeking a Support Engineer to join our SATCOM Technical Support… more
- Amazon (Arlington, VA)
- …and reporting - Experience with ITOM ticket management tools - Experience in customer -facing support environments Amazon is an equal opportunity employer ... Center (SNOC) serves as the backbone for ALG operations support , ensuring continuous and reliable service to...shifts. * Tailor and refine SNOC tooling (eg, ServiceNow, Amazon Connect) to support mission-specific workflows. *… more
- Amazon (Arlington, VA)
- …Manager, you will perform a pivotal role in defining and implementing customer -oriented services for Amazon Leo satellite communication services serving ... Description Amazon Leo is an initiative to launch a...working with key internal ALG stakeholders (eg sales teams, service teams, legal, contracts, and proposal support )… more
- Amazon (Arlington, VA)
- …* Develop tailored Service Level Agreements (SLA) which reflect government customer requirements and Amazon Leo network capabilities * Think strategically ... Development, you will drive business growth through rapid integration and adoption of Amazon Leo broadband and space connectivity services with Amazon Leo… more
- Amazon (Arlington, VA)
- …to ensure optimal experience during technical onboarding, on-site testing, and ongoing support for Amazon LEO's maritime customers. You will develop system ... Description Amazon LEO is an initiative to increase global...Technical Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... immediate opening for a Sr, Technical Program Manager to support the Amazon Leo for Government (ALG)...government communication systems provisioning, management, and monitoring solutions in support of a wide variety of government customer… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... love building new strategic and data-driven businesses? Join the Amazon Specialist and Partner Organisation (ASP) Amazon ...sector and health care. We work backwards from our customer 's most complex and business critical problems to build… more