- Amazon (Arlington, VA)
- …* Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon 's current and future business needs. Use big data ... to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business cases, ROI models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct… more
- Amazon (Arlington, VA)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of...in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more
- Amazon (Arlington, VA)
- …Robotics and Central Operations to ensure North America operations, engineering, support , and other organizations become self-sufficient with Amazon Robotics' ... and communication skills to align a broad range of support initiatives for the customer . You will...initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design… more
- Amazon (Herndon, VA)
- … resolution tools across all service groups to facilitate rapid resolution of customer concerns. - Works directly with Amazon Web Service engineers to ... excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2...services space and directly with the engineering teams within Amazon developing these new capabilities. The AWS Support… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more
- Amazon (Arlington, VA)
- …the leading technologists around the world. - Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as ... facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology platform?...both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections… more
- Amazon (Arlington, VA)
- …Global Systems Integrator (GSI) to lead their Amazon Connect, contact center and customer support practices and service delivery on AWS. As a Senior ... to the growth of partner practice revenue in the customer experience/ customer service pursuits. The...of leveraging cloud technologies to drive customer support innovations with AWS services such as Amazon… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Amazon Web Services Professional Services (ProServe) team is...customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to… more
- Amazon (Arlington, VA)
- …and building solutions to solve challenging problems for mission critical systems that protect Amazon and our customer data. In Amazon Security our ... customer experience and make it easier/faster/cheaper for the customer to get what they need. At Amazon...including Agile methodologies and DevOps. Experience with Linux containers, Amazon Elastic Container Service (ECS) is a… more