- Amazon (Arlington, VA)
- …daily alongside Accounts Receivable, Service Centers, AWS Sales, Finance, Legal, Customer Service , Customers, and other operational groups at all levels in ... key performance indicators - develop operational and business metrics and service level agreements for programs and processes, and track delivery against… more
- Amazon (Arlington, VA)
- …a business partner, you will work daily alongside Accounts Payable, Service Centers, Procurement, Finance, Legal, Accounting, Tech, Customers, and other operational ... Define key performance indicators - develop operational and business metrics and service level agreements for programs and processes, and track delivery against… more
- Amazon (Arlington, VA)
- …organizational skills Location: Washington DC metro area with regular travel to customer sites and partner locations This position requires that the candidate ... partnerships * Collaborate with technical teams to align solutions with customer mission requirements * Create and present executive-level briefings on technical… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …years of experience in a call center environment providing customer /user service , and in providing technical and end-user support for commercial application ... possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and... team responsible for Tier 1 through Tier 2 support leveraging Salesforce and Amazon Connect functionalities… more
- Shuvel Digital (Dulles, VA)
- …Must be able to obtain TS/SCI. Job Description: Supporting a US Government customer on a large mission critical development and sustainment program to design, build, ... operations. Responsibilities include: * Providing Systems Engineering project leadership in support of a large, leading edge cybersecurity system * Coordinating… more
- Kyndryl (Richmond, VA)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves...customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training,… more
- Steampunk (Mclean, VA)
- …and more! The Tech Lead needs to be a technologist with excellent communication and customer service skills and a passion for data and problem solving. This role ... to align the organization and its data assets in support of the mission, and ultimately to realize mission...needs to be a technologist with excellent communication and customer service skills and a passion for… more
- Cisco (VA)
- …services, and cloud services provided by Microsoft Azure, Google Cloud Platform, and Amazon Web Services + Support delivery of technical content for internal ... Solution Engineers with demonstrable expertise on Splunk Cloud services, cloud service providers (CSPs), and operationalizing data from cloud services. As one… more
- M. C. Dean (Vienna, VA)
- …enough to support the infrastructure hosting workloads of other cloud service providers. + Cloud engineering support must include the development and ... customers across high-growth markets. + The Cloud Engineer will deliver support for cloud engineering, platform engineering, and Data and Application Security.… more
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