- Amazon (New York, NY)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best...develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members...specialists, partners and regional organizations - Stay informed on Amazon Q service updates and advancements in… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... implement Amazon Q Business solutions consistently and efficiently * Work closely with delivery teams to understand implementation challenges and develop… more
- Amazon (New York, NY)
- …vision. - Work closely with engineering, design, operations, legal, finance, customer service , sales, and executive teams to ensure seamless execution. - ... execute the roadmap for launching new ad programs for Amazon Retail Ad Service . This service...challenges, and ability to effectively influence across organizations. You work backwards from customer needs, dive deep… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... buy and easy to use. Are you inspired to work with a team than launches products with direct... Amazon uses to provide its award winning customer service at massive scale and launching… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... Amazon uses to provide its award winning customer service at massive scale and launching...work life balance. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... buy and easy to use. Are you inspired to work with a team than launches products with direct... Amazon uses to provide its award winning customer service at massive scale and launching… more
- Amazon (New York, NY)
- …years of experience in programmatic advertising in a consultative role, providing hands-on customer service - Experience in digital advertising and client facing ... to help our customers meet and exceed their business objectives. In this customer -facing role, you will work closely with programmatic traders at… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage...solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... on difficult problems with visible risks or roadblocks. You'll work closely with technical leaders within the team. We're... Amazon uses to provide its award winning customer service at massive scale and launching… more
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