• Head of Social Media Support Programs - US Remote

    Coinbase (Albany, NY)
    …human handoffs from AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations to develop clear ... towards, not away from, solving the company's hardest problems. Our [ work culture](https://www.coinbase.com/mission) is intense and isn't for everyone. But if you… more
    Coinbase (10/01/25)
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  • Detection Engineer

    Nelnet (Albany, NY)
    …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... of each individual. That support comes through in our work , as we are united by our mission of...associates and growing, we take our business wherever superior customer experiences and ingenuity are needed. The perks of… more
    Nelnet (09/26/25)
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  • Genesys Senior Developer / Functional Consultant

    Capgemini (New York, NY)
    …to 9 years of hands-on experience in developing and implementing multichannel self- service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ... ideal candidate will have a strong background in customer interaction solutions across various channels and deep expertise in third-party integrations and Genesys AI… more
    Capgemini (09/17/25)
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  • Associate Director, Internal Workday Consultant

    Kyndryl (Rye Brook, NY)
    …require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer , or partner location, you may be required to ... You are customer -focused - someone who prioritizes customer success in their work . And finally,...and vendors in the HR Technology tech stack including Service Now. + Experience with Product Roadmap development and… more
    Kyndryl (08/08/25)
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  • Systems Engineer I

    University of Rochester (Rochester, NY)
    …and Staff. Delivery of services includes remote and hands-on support with excellent customer service skills. Maintain expertise in current desktop and network ... Hours: 40 Department: 400045 Neurology - MC Admin M&D Work Shift: UR - Day (United States of America)...devices, handheld, and other peripheral devices. Preferred + Exceptional customer service skills, including outstanding oral and… more
    University of Rochester (09/26/25)
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  • E-Business Analyst (Commercial Development - B2C)

    Nestle (New York, NY)
    …executional backbone of our digital retail ecosystem, this role supports the work of Commercial Development, Digital Retail Customer Account Managers, Digital ... escalate and resolve operational blockers that impact revenue, availability, or customer experience. _Digital Shelf Operations_ * Manage item setup, content updates,… more
    Nestle (09/19/25)
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  • Genesys_Senior Developer

    Capgemini (New York, NY)
    …of 5 years of experience in application development, specializing in multichannel self- service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ... channels, third-party integrations, and a strong background in delivering customer interaction solutions across various platforms. **Key Responsibilities:** +… more
    Capgemini (09/17/25)
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  • Product Assembler Technician (IHC)

    National Assemblers (Queens County, NY)
    …+ Set up entertainment systems, soundbars, and streaming devices. + Provide top-notch customer service and educate customers. + Maintain accurate records of ... assembling over 10 million products for brands like Walmart, Amazon , Wayfair, and Bass Pro Shops. We were named...ability to use hand/power tools. + Strong communication and customer service skills. + Ability to lift… more
    National Assemblers (10/02/25)
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  • Product Assembler Technician (IHC)

    National Assemblers (Albany, NY)
    …and configure home theater systems, soundbars, and streaming devices + Provide top-tier customer service , educating customers on product use and maintenance + ... trusted provider to the world's largest brands like Walmart, Amazon , Wayfair, Bass Pro Shop, and most importantly, to...Strong attention to detail and problem-solving skills + Excellent customer service and communication abilities + Ability… more
    National Assemblers (09/28/25)
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  • Adobe Solutions Product Owner, Marketing…

    The Cigna Group (New York, NY)
    …with the **Adobe Experience Platform (AEP)** product family, including **Adobe Real-Time Customer Data Platform (RTCDP), Adobe Customer Journey Analytics (CJA), ... for the Adobe Experience Platform (AEP) product family, including Adobe Real-Time Customer Data Platform (RTCDP), Adobe Customer Journey Analytics (CJA), and… more
    The Cigna Group (09/17/25)
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