- Amazon (Austin, TX)
- Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...they need, when and where they need it. Your work will provide AI assistance to help Amazon… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every... issue with urgency About the team Technologies You'll Work With * Core programming languages including but not… more
- Amazon (Austin, TX)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... Amazon uses to provide its award winning customer service at massive scale and launching...that like to solve complex problems, but also enjoy work life balance. Learn more about Amazon … more
- Amazon (Austin, TX)
- …guiding internal teams towards scalable and automated operational improvements impacting the self- service customer acquisition funnel. Serve as the voice of the ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Austin, TX)
- …the team Amazon .com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon , we are driven by innovation and ... on the ever-evolving needs of our customers, and your work will impact millions of people around the world.... Amazon CS is one of the largest customer service organizations in the world. Our… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... challenge the limitations of their current shipping strategy. * Work backwards from customer needs, earning trust...earning trust by diving deep into financial, operational, and customer -experience data to design tailored Amazon Shipping… more
- Amazon (Austin, TX)
- … customer feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our ... to build innovative solutions for their most complex challenges. Amazon Connect is one of the fastest growing services...and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers… more
- Amazon (Austin, TX)
- …accurate, and actionable threat intelligence. ACTI delivers cyber threat intelligence to Amazon and AWS leadership, service teams, partners, and both internal ... of the intelligence and how it is utilized throughout Amazon and AWS. Beyond direct technical work ...you from applying. Why Amazon Security? At Amazon , security is central to maintaining customer … more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... challenge the limitations of their current shipping strategy. * Work backwards from customer needs, earning trust...earning trust by diving deep into financial, operational, and customer -experience data to design tailored Amazon Shipping… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... love building new strategic and data-driven businesses? Join the Amazon Specialist and Partner Organisation (ASP) Amazon ...enterprise-level customers in public sector and health care. We work backwards from our customer 's most complex… more