- Amazon (Austin, TX)
- …with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...Influence senior leaders across Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer… more
- Amazon (Austin, TX)
- …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... interactions. As the Tech Product Owner, you will work closely with engineering, UX, data science, and operations...short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. -… more
- Amazon (Austin, TX)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class...on the ever-evolving needs of our customers, and your work will impact millions of people around the world.… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is...by location, the number of regularly scheduled hours you work , length of employment, and job status such as ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... implement Amazon Q Business solutions consistently and efficiently * Work closely with delivery teams to understand implementation challenges and develop… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... associate and operations management trainings, auditing operational processes and standard work , and driving customer engagement through continuous relationship… more
- Amazon (Austin, TX)
- …management on operational best practices, robotics systems, and tools. You will work directly with operations managers at Amazon Fulfillment and Transportation ... product and/or process changes to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of… more
- Amazon (Austin, TX)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... UX research lab, and iterating on UX prototypes. Our work greatly impacts our customers' experience and is critical...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every... issue with urgency About the team Technologies You'll Work With * Core programming languages including but not… more
- Amazon (Austin, TX)
- …site leaders on operational best practices, robotics systems and tools. You will work directly with operations leaders at Amazon Fulfillment and Transportation ... opportunities enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from … more