- Deloitte (Austin, TX)
- …in advancing customer interaction solutions. In this role, you will work directly with clients and project teams to support both pre-sales and post-sales ... efforts, building your consulting expertise while helping deliver cutting-edge solutions in customer experience. Work You'll Do + Support pre-sales and… more
- Deloitte (Austin, TX)
- …who thrives on building client relationships, mentoring talent, and driving innovation in customer experiences. Work You'll Do + Lead pre-sales and post-sales ... Our Deloitte Customer team empowers organizations to build deeper relationships...strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists,… more
- ServiceNow, Inc. (Addison, TX)
- …solution on a technical architecture designed for long-term success. Responsibilities: - Work with the customer across executive, platform owner, enterprise ... Fred Luddy, saw the potential to transform how we work . Fast forward to today - ServiceNow stands as...governance, and best practices - Build strong relationships with customer technical and business leaders, to align ServiceNow solutions… more
- Public Storage (Plano, TX)
- …instrumental in evolving our operations from traditional systems to intelligent, autonomous customer service , balancing exceptional customer experience with ... landlords. We've been recognized as **A Great Place to Work ** by the Great Place to Work ...mapping, stakeholder management, and documentation + Contact center or customer service domain knowledge with understanding of… more
- World Wide Technology (San Antonio, TX)
- …staff, Management, and 3rd party vendors + Ensure timely delivery of all Engineering Service Requests, removing any obstacles to completing work as scheduled + ... not able to offer visa sponsorship, 1099 status, or work with C2C for this role._** **Why WWT?** At...Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end (E2E)… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... landlords. We've been recognized as **A Great Place to Work ** by the Great Place to Work ...reporting tools (Power BI, Tableau, etc.) + **Background in customer experience design** or service design thinking… more
- NRG Energy, Inc. (Houston, TX)
- …transformation roles. . Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of contact center ... opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is...AI platforms (eg, Nice, Genesys, Azure AI, Google Dialogflow, Amazon Lex). . Familiarity with customer journey… more
- Coinbase (Austin, TX)
- …human handoffs from AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations to develop clear ... towards, not away from, solving the company's hardest problems. Our [ work culture](https://www.coinbase.com/mission) is intense and isn't for everyone. But if you… more
- Oracle (Austin, TX)
- …in Oracle Cloud, as well as strong leadership and communication skills to work effectively with customer technical teams and business stakeholders to ensure ... and support the North America Sales organization and Oracle customer base. The Senior Oracle Cloud Infrastructure Technologist is...OCI adoption and usage by customers and partners. + Work closely with business and technical stakeholders to assess… more
- CACI International (Houston, TX)
- …of developers, interacting with users, developing, and prioritizing new features based on customer needs, customer service , managing schedule, and supporting ... the individual must be very people savvy, have strong customer relationship skills, possess a positive team-player attitude, be...excitement of developing the next human-rated space vehicles. This work takes place at NASA/JSC in Houston, TX, a… more