- Verint Systems, Inc. (Austin, TX)
- …networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional ... At Verint, we believe customer engagement is the core of every global...target audience needs a Verint Open CCaaS platform. + Work with the Marketing team to develop marketing strategies… more
- Coinbase (Austin, TX)
- …vendor applications like Salesforce, Amazon Connect, Sprinklr and other Customer Service technologies P73092 \#LI-Remote *Pay Transparency Notice:* Depending ... responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and… more
- Red Hat (Austin, TX)
- …adding a Consultant to assist in delivering solutions that solve customer business challenges, through hands-on technical implementation and enablement of ... encourage you to apply. This position requires regular on-site work with clients across North America, so a willingness...across North America, so a willingness to travel to customer locations 30-40 weeks per year is required. Applicants… more
- NRG Energy, Inc. (Houston, TX)
- …transformation roles. . Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of contact center ... opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is...AI platforms (eg, Nice, Genesys, Azure AI, Google Dialogflow, Amazon Lex). . Familiarity with customer journey… more
- Ryder System (Austin, TX)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for… more
- Coinbase (Austin, TX)
- …human handoffs from AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations to develop clear ... towards, not away from, solving the company's hardest problems. Our [ work culture](https://www.coinbase.com/mission) is intense and isn't for everyone. But if you… more
- Kyndryl (Austin, TX)
- …and professional development. You are customer -focused - someone who prioritizes customer success in their work . And finally, you're open and borderless ... that the world depends on every day. So why work at Kyndryl? We are always moving forward -...will span the intersection between complex Business and IT customer solutions, creating transformative offerings that impact across the… more
- Kemper (Dallas, TX)
- …each group will understand. + Ability to create and maintain a positive customer service relationship and to identify and understand customers' needs. Maintains ... responsive design and excellent user experience. You will primarily work on customer -facing applications, ensuring they are...technology such as services from AWS, CDN services like Amazon CloudFront. + Experience with JWT, OAuth, OpenID, and… more
- ServiceNow, Inc. (Addison, TX)
- …of our journey. Join us as we pursue our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works ... Fred Luddy, saw the potential to transform how we work . Fast forward to today - ServiceNow stands as...to help them achieve their business outcomes by providing Customer Success services. The team's purpose is to accelerate… more
- Nelnet (Austin, TX)
- …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... of each individual. That support comes through in our work , as we are united by our mission of...associates and growing, we take our business wherever superior customer experiences and ingenuity are needed. The perks of… more