• Senior Machine Learning Engineer, Customer…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon ,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (09/06/25)
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  • Principal Product Manager Technical,…

    Amazon (Seattle, WA)
    …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best...develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple… more
    Amazon (10/02/25)
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  • Principal Technical Program Manager, Amazon…

    Amazon (Seattle, WA)
    Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such...for other verticals to build within our framework. Our work scales to support service in 52… more
    Amazon (07/18/25)
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  • Program Specialist, Amazon Customer…

    Amazon (Seattle, WA)
    …- Possess flexibility and have a track record of Delivering Results in a customer obsessed, metrics-based work environment. Amazon is an equal opportunity ... Description Amazon 's Devices, Digital, and Alexa Support (D2AS) Mass...play a role in the decision-making processes that restore/retain customer trust? Are you a passionate learner willing to… more
    Amazon (09/24/25)
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  • Principal UX Designer, Amazon…

    Amazon (Seattle, WA)
    Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...they need, when and where they need it. Your work will provide AI assistance to help Amazon… more
    Amazon (09/25/25)
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  • Research Scientist, Amazon Customer…

    Amazon (Seattle, WA)
    Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network,...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
    Amazon (09/29/25)
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  • Executive Assistant, Amazon Customer…

    Amazon (Seattle, WA)
    Description The Amazon Customer Service organization is looking for an exceptional Executive Assistant who wants to work in a fast-paced, exciting, and ... productive and well-balanced life, both in and outside of work . About the team Customer Service...service offerings - for almost every business at Amazon - for every customer (Eg, consumers,… more
    Amazon (09/30/25)
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  • Senior UX Designer, Amazon Customer…

    Amazon (Seattle, WA)
    Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...they need, when and where they need it. Your work will provide AI assistance to help Amazon… more
    Amazon (08/23/25)
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  • Sr. Amazon Q Strategist, Amazon Q…

    Amazon (Seattle, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members...specialists, partners and regional organizations - Stay informed on Amazon Q service updates and advancements in… more
    Amazon (10/01/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (Seattle, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... implement Amazon Q Business solutions consistently and efficiently * Work closely with delivery teams to understand implementation challenges and develop… more
    Amazon (07/29/25)
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