• Principal Product Manager, Technical,…

    Amazon (Seattle, WA)
    …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, customers can ... Connect forecasting and agent scheduling handles all aspects of customer service agent schedule management in the...engineers who like to solve complex problems and enjoy work -life balance. Learn more about Amazon Connect:… more
    Amazon (11/06/25)
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  • Software Development Engineer II, Cxbt…

    Amazon (Seattle, WA)
    …the team Amazon .com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon , we are driven by innovation and ... on the ever-evolving needs of our customers, and your work will impact millions of people around the world.... Amazon CS is one of the largest customer service organizations in the world. Our… more
    Amazon (11/07/25)
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  • Service Engineer, PSO, Amazon Prime…

    Amazon (Seattle, WA)
    …challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Check out more information about Prime ... Description Here at Amazon , we embrace our differences. We are committed...Air (PA) is seeking a Product Support Engineering (PSO) Service Engineer to drive development of hardware and software… more
    Amazon (01/10/26)
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  • Technical Content Manager, Amazon Connect

    Amazon (Seattle, WA)
    … Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower cost. Amazon Connect is widely adopted as ... Solutions organization, we have a vision to provide business applications, leveraging Amazon 's unique experience and expertise, that are used by millions of… more
    Amazon (01/16/26)
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  • Senior Business Development Lead - Amazon

    Amazon (Bellevue, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... challenge the limitations of their current shipping strategy. * Work backwards from customer needs, earning trust...earning trust by diving deep into financial, operational, and customer -experience data to design tailored Amazon Shipping… more
    Amazon (12/27/25)
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  • Sr Product Manager Technical - External Services,…

    Amazon (Seattle, WA)
    … Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower cost. Amazon Connect is widely adopted as ... point as we expand beyond traditional contact center capabilities to transform customer and worker experience across industries. Amazon Connect Tasks enables… more
    Amazon (10/31/25)
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  • Sr. Research Scientist, Applied AI Solutions,…

    Amazon (Seattle, WA)
    …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS … more
    Amazon (01/02/26)
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  • Enterprise Support Manager, ES - Amazon

    Amazon (Seattle, WA)
    … resolution tools across all service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon Web Service engineers to ... and features to run their mission-critical applications. You will work with leading companies in the financial services space... service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon more
    Amazon (11/20/25)
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  • Sr. Product Marketing Manager, Amazon Music

    Amazon (Seattle, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music… more
    Amazon (12/25/25)
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  • Principal Applied Scientist, Amazon Connect

    Amazon (Seattle, WA)
    …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... information and driving solutions in ambiguous problem spaces. You'll work closely with senior technical leaders within the team... Amazon uses to provide its award winning customer service at massive scale and launching… more
    Amazon (11/08/25)
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