- Amazon (Seattle, WA)
- …to make an impact on a global scale, please apply! About the team OCP is global Customer Service team within D2AS that works on some of the most sensitive issues ... Description The Digital, Device, & Alexa Service (D2AS) Offensive Content and Privacy (OCP) Specialist will work as part of the D2AS OCP team to triage and… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....your Sellers finding joint areas of opportunity to drive customer success with Amazon . * Possess the… more
- Amazon (Seattle, WA)
- …- Jeff Bezos, Founder & CEO. The Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and… more
- Amazon (Seattle, WA)
- …You will also work on cross-disciplinary efforts with other scientists within Amazon . Key job responsibilities - Drive actions at scale to provide and deploy ... deploy Large Language Model (LLM) solutions to improve the customer experience through chatbot. The Sr. Applied Scientist will...Automate feedback loops for algorithms in production. - Utilize Amazon systems and tools to effectively work … more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... implement Amazon Q Business solutions consistently and efficiently * Work closely with delivery teams to understand implementation challenges and develop… more
- Amazon (Sumner, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Distribution Centers, and will not be a virtual - work from home position.** At Amazon , we...refers to the process of completing and delivering a customer 's order from Amazon .com. It encompasses various… more
- Amazon (WA)
- …problem-solver, who is driven to help people. You have mastered the art of customer - service , administrative work and are motivated to cultivate change in ... our member's billing needs via 1Life's tasking system to provide the best customer service . Investigating claims through insurance to ensure they were processed… more
- Amazon (Seattle, WA)
- …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... associate and operations management trainings, auditing operational processes and standard work , and driving customer engagement through continuous relationship… more
- Amazon (Seattle, WA)
- …management on operational best practices, robotics systems, and tools. You will work directly with operations managers at Amazon Fulfillment and Transportation ... product and/or process changes to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of… more
- Amazon (Seattle, WA)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... UX research lab, and iterating on UX prototypes. Our work greatly impacts our customers' experience and is critical...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more